CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive (continued)

Symptom

Problem

Solution

 

 

 

Cannot remove a CD

The PC is turned off.

Turn on your PC, and press the Eject button to extend the tray.

or DVD disc.

 

 

Cannot create (burn)

Problem with disc.

• Make sure the label is face up and centered in the tray.

a disc.

 

• Verify that you are using the correct disc type (media) for the

 

 

drive. Try a different brand of disc.

 

 

• Make sure the disc is clean and undamaged. If recording

 

 

stopped during a recording session, the disc may be damaged;

 

 

use a different disc.

 

 

• Use the correct type of disc for the type of files you are

 

 

recording. When using a CD-R disc, make sure that it is blank

 

 

when recording music and is blank or appendable (with space

 

 

to add more data files) when recording data.

 

 

• Verify that you are using the correct disc type when making a

 

 

copy of a disc. RecordNow! can record only to the same disc

 

 

type as the source. For example, you can record a DVD only to

 

 

a DVD+R or a DVD+RW disc, and you can record a CD only to

 

 

a CD-R or a CD-RW disc.

 

Problem with drive.

• Make sure the disc is in the correct drive.

 

 

• Make sure you select the correct drive before recording.

 

 

RecordNow! selects the first optical drive it finds, but you can

 

 

select the drive in RecordNow! before you begin recording.

 

 

• Make sure the recording disc tray is clean and undamaged.

 

 

• Select a slower write speed for the recording drive, if it is

 

 

available. Each time you make a recording, RecordNow! selects

 

 

the optimum recording speed. Refer to the Help menu in the

 

 

RecordNow! recording program to choose the speed.

 

Problem with PC

• RecordNow! does not let you add a track if it exceeds the

 

operation.

available space on your disc. You can make space available by

 

 

removing one or more tracks from the list before recording the

 

 

files to disc.

 

 

• Close all software programs and windows before recording.

 

 

• Make sure you have enough space available on your hard disk

 

 

drive to store a temporary copy of the content.

 

 

• If you are on a network, copy the files from a network drive to

 

 

your hard disk drive first, and then record them to disc.

 

 

• Enable Direct Memory Access (DMA) on your PC.

 

 

• Restart the PC and try again.

 

 

 

Cannot add files to a

RecordNow! creates a

When recording a music CD, RecordNow! does not allow

music CD.

closed session music CD.

recording of additional files after the initial recording.

Cannot add data to

Wrong recording option

Make sure you set the correct recording option: Insert your data

a DVD.

being used.

disc, open RecordNow!, click the Options icon (wrench), click

 

 

Data, select the multiple session recording options, and then

 

 

click OK.

 

 

 

PC Troubleshooting and System Recovery Guide 9

Page 12 Page 14
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Image 13
HP a1125c, a1185d, a1163w, a1180d, a1173w, a1160a, a1140n, a1133w, a1138hk, a1102n, a1100n, a1130n, a1129n manual Use a different disc
Page 12 Page 14

a1113w, a1185d, a1140a, a1160a, m7160n specifications

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