Using the Onscreen Help and Support Center

Information about your computer is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions.

To open the Help and Support Center:

￿Press the Help button (select models only) on your keyboard.

Or

￿Click the Windows Start Button on the taskbar, and then click Help and Support.

Using the PC Help & Tools Folder

The PC Help & Tools folder contains special utilities for computer owners, such as support information and programs.

To see the items in the PC Help & Tools folder:

1Click the Windows Start Button on the taskbar.

2Click All Programs.

3Click PC Help & Tools.

4Click an item to view it or use it.

Using HP Connections or Compaq Connections

HP Connections or Compaq Connections (select models only) is an Internet-based service provided by HP to bring you important information for your computer:

￿Product notices

￿Tips

￿Special offers for your computer

Messages arrive while you’re connected to the Internet, and display an alert or a notice on your desktop. Messages may also display within the HP Total Care Advisor. You can view messages as they arrive or read them later.

Most support updates that HP Connections or Compaq Connections messages deliver are also available to you through the support Web site under the information for your computer model.

36Getting Started