2. No Power, Part 1

No Power

(Power LED is off)

N Turn computer off.

Power cord

Plug power cord into

connected?

computer and power outlet.

Y

 

 

 

 

 

 

 

Y

 

 

 

 

 

 

Using power

Ensure power strip or

 

 

 

 

strip or UPS?

 

 

UPS is turned on.

 

 

 

 

 

 

 

N

N Turn computer off.

Active

Plug power cord into

outlet?

Y

different active wall outlet.

Turn off power,

disconnect power

cord, and open the computer.

Go to Page 2-4,

No Power, Part 2

Restart computer and return to start of this chart.

Caution: Power is continuous to the system board and power supply even when the power switch is turned off. To prevent damage to the unit, disconnect the power cord from the power source or the unit before beginning disassembly procedures.

Quick Troubleshooting Guide

2-3