8. Troubleshooting

Symptom

Possible Cause

Solution

 

 

 

Cannot access

Connection Point

Reset factory defaults: Press the reset

internal web

CP-2W not

button for 10 seconds. If this does not fix

pages.

working properly.

the problem, use update/recovery utility

 

The 'Test' light

to reinstall firmware.

 

stays on.

 

 

 

 

 

Network adapter

Verify that network adapter is properly

 

on PC not properly

installed and has TCP/IP bound to it.

 

installed.

 

 

 

 

 

PC does not have

For Windows 9x, select Start > Run and

 

IP address.

type winipcfg. Select the adapter that is

 

 

connected to the Connection Point

 

 

CP-2W. Click Release, then Renew.

 

 

Verify that the PC gets an address in the

 

 

appropriate range (192.168.1.xxx) and a

 

 

subnet of 255.255.255.0 (assuming that

 

 

the default IP of the router was not

 

 

changed).

 

 

For Windows 2000, open a DOS prompt.

 

 

Type ipconfig /release and press Enter.

 

 

Type ipconfig /renew and press Enter.

 

 

Type ipconfig and press Enter to verify

 

 

address.

 

 

 

 

Proxy settings

Disable browser proxy settings.

 

enabled on

 

 

browser.

 

 

 

 

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IPAQ CONNECTION POINT CP-2W

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HP Connection Point 2W manual Troubleshooting, Solution