Symptom

Possible Cause Solution

Cannot access access Internet (external web pages) on my PC through the Connection Point CP-2W (but can access the configuration pages).

Modem is not on.

Turn on DSL or cable modem.

 

 

No valid IP

Go to Connection Point CP-2W

address on

configuration pages. Click Renew

Connection Point

Internet IP under the Current Internet

CP-2W.

Status section of the Basic Setup tab.

 

 

ISP service is

Verify that DSL or cable modem is on and

down.

working properly by checking the

 

modem’s LEDs. Consult modem

 

documentation or ISP for information

 

regarding modem status.

 

 

Previous MAC

Reset the cable or DSL modem: unplug

address was not

power to modem for anywhere from

released by cable

several minutes to several hours. Contact

or DSL modem.

ISP for more information.

 

 

Connection Point

ISP may require additional configuration

CP-2W Internet

information: PPPoE account user name

settings not

and password, DNS, device name, or

properly

MAC address. Contact ISP for specific

configured.

requirements and add them to your

 

configuration.

 

 

ISP requires MAC

Found on System Information tab of

address of device

internal web page in the Internet Status

connected to

section in field labeled MAC Address.

Internet.

 

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IPAQ CONNECTION POINT CP-2W

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HP Connection Point 2W manual ISP service is