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HP Presario CQ20 A DVD playing in Windows Media Player produces no sound or display

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A DVD playing in Windows Media Player produces no sound or display

Use QuickPlay or DVDPlay to play a DVD. QuickPlay and DVDPlay are installed on the computer, and are also available from the HP Web site at http://www.hp.com.

A DVD playing in Windows Media Player produces no sound or display 31

Contents

Page Page Product notice Page Table of contents Page 1 Multimedia features Identifying your multimedia components Using the media button Adjusting the volume Using the media activity functions Using the media activity hotkeys 2 Multimedia software Using QuickPlay software Using other preinstalled multimedia software Installing multimedia software from a disc 3 Audio Connecting external audio devices Checking your audio functions Page 4 Video Connecting an external monitor or projector Connecting an HDMI device Configuring the audio using HDMI Determining the type of graphics card installed on your computer Setting HDMI as the default audio playback device Watching TV (select models only) Page 5 Optical drive Identifying the installed optical drive Using optical discs Selecting the right disc CD-Rdiscs CD-RWdiscs DVD±R discs DVD±RW discs Blu-rayDisc Playing music Watching a movie Changing DVD region settings Creating or “burning” a CD or DVD Removing an optical disc (CD or DVD) 6 Webcam (select models only) Webcam tips Adjusting webcam properties 7 Troubleshooting The optical disc tray does not open for removal of a CD or DVD The computer does not detect the optical drive A disc does not play A disc does not play automatically A DVD movie stops, skips, or plays erratically A DVD movie is not visible on an external display A DVD playing in Windows Media Player produces no sound or display The process of burning a disc does not begin, or it stops before completion A new device driver is needed Obtaining Microsoft device drivers Obtaining HP device drivers Index