HP Total Care Out-of-Warranty Support Options

HP-trained technicians are available 24/7 in English, Spanish (U.S. only), and French (Canada only) via telephone to provide expert assistance.

HP: 1-800-474-6836(800-HP-invent)

Compaq: 1-800-652-6672(800-OK-Compaq)

NOTE: Support options, availability, and hours vary by product, country/region, and language and are subject to change.

HP Total Care Out-of-Warranty Support Options

Even after your warranty has ended, HP can still provide you with service and support options.

Visa and MasterCard holders in the United States or callers from Canada, call: HP: 1-800-474-6836(800-HP-invent)

Compaq: 1-800-652-6672(800-OK-Compaq)

1-time technical support, $49.99* USD (Can $39.99*) per call.

1-year unlimited technical support, $99* USD (Can $69.99*).

*Prices are subject to change without notice and may vary based on your product. Fees are charged to your Visa or MasterCard.

Protect Your Investment

Protect your investment by purchasing an HP Care Pack. Allow HP Total Care to provide you with total peace of mind, while you get the most out of your investment. Service coverage begins on product purchase date, and you must purchase the care pack within the first two years after purchasing the computer. The hardware service offering is determined based on the outcome of system self-test programs that you run during your initial call to an HP support representative.

For more information visit:

http://www.hp.com/go/totalcare (U.S. only)

or call:

1-866-234-1377

Or

http://www.hp.ca/totalcare (Canada only)

or call:

1-877-231-4351

or log on:

Connect with HP users just like you to share advice and read up on the latest support topics. www.hp.com/support/consumer-forum(US and Canada)

Understanding Hard Disk Drive Space

The hard disk drive on the Hewlett-Packard and Compaq computers with the Microsoft® Windows® operating system preinstalled may appear to be smaller than what is stated in the product specifications, in the documentation, or on the box. Hard disk drives are described and advertised by manufacturers in terms of decimal (base 10) capacity. Microsoft Windows and other programs, such as FDISK, use the binary (base 2) numbering system.

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HP CQ5720F Protect Your Investment, Understanding Hard Disk Drive Space, HP Total Care Out-of-Warranty Support Options