HP CQ61-320EA, CQ61-312TX, CQ61-313AX, CQ61-311TU A DVD movie is not visible on an external display

Models: CQ61z-300 CQ61-326TU CQ71-466SB CQ61-410EM CQ61-325TU CQ61-410SB CQ61-313NR

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A DVD movie is not visible on an external display

A DVD movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.Right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

A DVD playing in Windows Media Player produces no sound or display NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

To get information about a multimedia question not covered in this guide, go to Start > Help and Support.

The process of burning a disc does not begin, or it stops before completion

Be sure that all other programs are closed.

Turn off Sleep mode and Hibernation.

Be sure that you are using the right kind of disc for your drive. See your user guides for more information about disc types.

Be sure that the disc is inserted properly.

Select a slower write speed and try again.

If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.

Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager.

A DVD playing in Windows Media Player produces no sound or display

Use DVD Play to play a DVD. DVD Play is installed on the computer and is also available from the HP Web site at http://www.hp.com.

24 Chapter 7 Troubleshooting

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HP CQ61-320EA, CQ61-312TX, CQ61-313AX, CQ61-311TU, CQ61-312SL, CQ61-307AU A DVD movie is not visible on an external display