Kohler K-3607 Troubleshooting Table, Symptoms, Recommended Action, Troubleshooting Guide cont

Models: K-3607

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Troubleshooting Guide (cont.)

Troubleshooting Guide (cont.)

 

 

 

 

Troubleshooting Table

 

 

 

 

Symptoms

Recommended Action

 

1. Poor flush.

A.

If poor flush occurred for heavy waste while

 

 

using the short trip button, use the long trip

 

 

button.

 

 

B.

If poor flush occurred soon after the toilet was

 

 

previously used, the tank may not have refilled

 

 

completely. Check the position of the water

 

 

supply shut-off valve. If required, fully open the

 

 

valve or wait longer between flushes.

 

 

C.

Check for clogged trapway or rim holes. Clean if

 

 

necessary.

 

 

D. Check for clogged soil pipe or vents. Clean if

 

 

necessary.

 

 

E.

If poor flushes occur with full tanks and clean

 

 

trapway, rim holes, soil pipes, and vents, then the

 

 

pump may be the problem. Check that the pump

 

 

hoses are undamaged and are properly installed.

 

F.

Power interruptions or extreme low voltage

 

 

conditions can prevent pump operations. Check

 

 

that the proper electrical power is applied to the

 

 

pump.

 

 

G. If the problem persists, replace the pump.

 

2. Long fill

A.

Remove dirt or obstructions from the valve head.

cycle. Fill

 

Flush the lines.

 

valve does

 

 

 

not refill

 

 

 

the tank.

 

 

 

 

B.

The valve inlet or supply line may be plugged.

 

 

Clear particles from valve seat.

 

 

C.

The supply stop may be closed. Fully open the

 

 

supply stop valve.

 

 

D. The fill valve may be clogged. Unclog the fill

 

 

valve. If the fill valve was clogged, install a filter

 

 

in the supply line to prevent recurring problems.

 

E.

The float valve seal may be cracked or split.

 

 

Replace the valve assembly.

 

 

 

 

 

 

 

 

 

1092035-5-A

 

18

Kohler Co.

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Kohler K-3607 manual Troubleshooting Table, Symptoms, Recommended Action, Troubleshooting Guide cont