Troubleshooting Guide (cont.) |
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Troubleshooting Table |
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Symptoms | Recommended Action |
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1. Poor flush. | A. | If poor flush occurred for heavy waste while | |
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| using the short trip button, use the long trip | |
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| button. |
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| B. | If poor flush occurred soon after the toilet was | |
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| previously used, the tank may not have refilled | |
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| completely. Check the position of the water | |
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| supply | |
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| valve or wait longer between flushes. |
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| C. | Check for clogged trapway or rim holes. Clean if | |
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| necessary. |
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| D. Check for clogged soil pipe or vents. Clean if | ||
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| necessary. |
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| E. | If poor flushes occur with full tanks and clean | |
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| trapway, rim holes, soil pipes, and vents, then the | |
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| pump may be the problem. Check that the pump | |
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| hoses are undamaged and are properly installed. | |
| F. | Power interruptions or extreme low voltage | |
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| conditions can prevent pump operations. Check | |
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| that the proper electrical power is applied to the | |
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| pump. |
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| G. If the problem persists, replace the pump. |
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2. Long fill | A. | Remove dirt or obstructions from the valve head. | |
cycle. Fill |
| Flush the lines. |
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valve does |
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not refill |
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the tank. |
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| B. | The valve inlet or supply line may be plugged. | |
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| Clear particles from valve seat. |
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| C. | The supply stop may be closed. Fully open the | |
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| supply stop valve. |
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| D. The fill valve may be clogged. Unclog the fill | ||
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| valve. If the fill valve was clogged, install a filter | |
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| in the supply line to prevent recurring problems. | |
| E. | The float valve seal may be cracked or split. | |
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| Replace the valve assembly. |
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| 18 | Kohler Co. |