HP CQ62-214TU, CQ62-255TU, CQ62-252TX, CQ62-251TX Component replacement procedures, Service tag

Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 62 screws, in 5 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number located on the service tag.

Item	Component	Description
1	Product name	The name affixed to the front of the computer.
2	Serial number (s/n)	An alphanumeric identifier that is unique to each product.
3	Part number/Product number (p/n)	This number provides specific information about the product’s
		hardware components. The part number helps a service
		technician to determine what components and parts are needed.
4	Warranty period	The duration of the warranty period for the computer.
5	Model description	An alphanumeric identifier used to locate documents, drivers, and
		support for the computer.

Maintenance and Service Guide 4–5