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Solving Problems
Recovering Your PC’s Hard Disk Contents
If you need to recover your PC’s hard disk, as originally shipped with preloaded operating system, HP drivers and utilities, you can use the recovery
Recovering or Changing your Operating System
Some models allow you to select your operating system. If this option is available and you want to select your operating system, you must use the HP Image Creation & Recovery
Using HP Instant Support
The instant support tuner is a web browser
If it is preloaded on your PC, you will see the instant support icon on your desktop.
If you do not see this icon, go to www.hp.com/go/instantsupport and if your model is supported (see Products Supported List), download the tuner.
Checking Your PC’s Configuration
You can see detailed configuration information on your PC, update your PC’s BIOS or receive hardware failure alerts if you set up the HP Toptools agent on your PC. To set up the HP Toptools agent:
•Follow the setup instructions that appear in the Toptools
•Click on Start Programs
Need More Help?
For more detailed help refer to the troubleshooting information which is available on HP’s support web site at: www.hp.com/go/support.
Solving Problems
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