Getting Started
Ordering the Quick Troubleshooting Guide
You may elect to purchase the Quick Troubleshooting Guide that contains easy to follow flow charts that lead you through the debugging process. This guide was written for authorized service providers and contains steps that may be beyond the technical capabilities of some users. Improperly performing some processes identified in the guide may damage the computer and/or void the warranty. If you are unsure of your ability to perform the task, or if you are concerned about voiding the product warranty, contact your local authorized sales or service representative before undertaking the recommended corrective action.
To order the Quick Troubleshooting Guide, use the following part numbers:
Part numbers
Part number
Authorized dealers, resellers, and service providers should use the normal procedure for ordering spare parts. Customers in the U.S. and Canada should call
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