POST Error Messages

POST Diagnostic Front Panel LEDs and Audible Codes (Continued)

Activity

Beeps Possible Cause

Recommended Action

Red Power LED

3

Processor not

flashes three times,

 

installed (not an

once every

 

indicator of bad

second, followed

 

processor).

by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.

1.Check to see that the processor is present.

2.Reseat the processor.

Red Power LED

4

Power failure

1.

Open the hood and ensure the 4 or

flashes four times,

 

(power supply is

 

6-wire power supply cable is seated

once every

 

overloaded).

 

into the connector on the system

second, followed

 

 

 

board.

by a two second

 

 

2.

Check if a device is causing the

pause. Beeps stop

 

 

 

 

 

problem by removing ALL attached

after fifth iteration

 

 

 

 

 

 

devices (such as hard, diskette, or

but LEDs continue

 

 

 

 

 

 

optical drives, and expansion cards).

until problem is

 

 

 

 

 

 

Power on the system. If the system

solved.

 

 

 

 

 

 

enters the POST, then power off and

 

 

 

 

 

 

 

 

replace one device at a time and

 

 

 

 

repeat this procedure until failure

 

 

 

 

occurs. Replace the device that is

 

 

 

 

causing the failure. Continue adding

 

 

 

 

devices one at a time to ensure all

 

 

 

 

devices are functioning properly.

 

 

 

3.

Replace the power supply.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED

5

Pre-video memory

Ä To avoid damage to the DIMMs or the

flashes five times,

 

error.

 

system board, you must unplug the

once every

 

 

 

computer power cord before

 

 

 

attempting to reseat, install, or remove

second, followed

 

 

 

a DIMM module.

by a two second

 

 

1.

Reseat DIMMs.

pause. Beeps stop

 

 

2.

Replace DIMMs one at a time to

after fifth iteration

 

 

 

 

 

isolate the faulty module.

but LEDs continue

 

 

 

 

 

3.

Replace third-party memory with HP

until problem is

 

 

solved.

 

 

 

memory.

 

 

 

4.

Replace the system board.

 

 

 

 

 

 

C–10

433612-001

Service Reference Guide, dc7700