Troubleshooting Without Diagnostics

 

 

 

 

 

Solving Diskette Problems

 

 

 

 

 

 

 

 

 

Solving Diskette Problems

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

Diskette drive light stays on.

Diskette is damaged.

In Microsoft Windows XP, right-click

 

 

 

 

 

Start, click Explore, and select a

 

 

 

 

drive. Select File > Properties >

 

 

 

 

Tools. Under Error-checking,

 

 

 

 

click Check Now.

 

 

 

 

 

 

 

 

 

Diskette is incorrectly

Remove diskette and reinsert.

 

 

 

inserted.

 

 

 

 

 

 

 

 

 

 

 

Drive cable is not

Reconnect power cable. Ensure that

 

 

 

properly connected.

all four pins are connected.

 

 

 

 

 

 

 

 

Drive not found.

Cable is loose.

Reseat diskette drive data and

 

 

 

 

power cables.

 

 

 

 

 

 

 

 

 

Removable drive is not

Reseat the drive.

 

 

 

seated properly.

 

 

 

 

 

 

 

 

 

 

Diskette drive cannot write

Diskette is not

Format the diskette.

 

 

to a diskette.

formatted.

1. From Windows Explorer select

 

 

 

 

 

 

 

 

the disk (A) drive.

 

 

 

 

2. Right-click the drive letter and

 

 

 

 

select Format.

 

 

 

 

3. Select the desired options, and

 

 

 

 

click Start to begin formatting

 

 

 

 

the diskette.

 

 

 

 

 

 

 

 

 

Diskette is

Use another diskette or remove the

 

 

 

write-protected.

write protection.

 

 

 

 

 

 

 

 

 

Writing to the wrong

Check the drive letter in the path

 

 

 

drive.

statement.

 

 

 

 

 

 

 

 

 

Not enough space is

1. Use another diskette.

 

 

 

left on the diskette.

2. Delete unneeded files from

 

 

 

 

 

 

 

 

diskette.

 

 

 

 

 

 

 

 

 

Legacy diskette writes

Enter Computer Setup and enable

 

 

 

are disabled in

Legacy Diskette Write in

 

 

 

Computer Setup.

Storage > Storage Options.

 

 

 

 

 

 

 

 

 

Diskette is damaged.

Replace the damaged diskette.

 

 

 

 

 

 

 

 

Cannot format diskette.

Invalid media reported.

When formatting a disk in MS-DOS,

 

 

 

 

you may need to specify diskette

 

 

 

 

capacity. For example, to format a

 

 

 

 

1.44-MB diskette, type the following

 

 

 

 

command at the MS-DOS prompt:

 

 

 

 

FORMAT A: /F:1440

 

 

 

 

 

 

 

 

 

Disk may be

Open the locking device on the

 

 

 

write-protected.

diskette.

 

 

 

 

 

 

 

Service Reference Guide, dc7700

433612-001

D–7