english
Frequently Asked Questions
Question | Answer |
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How far away can I use the | Up to 15ft (5m) |
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remote control? |
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Why can’t I display some of my | Some photo/image file formats are | ||
not supported. Please refer to the | |||
Photos? | |||
specifications. |
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Why can’t I play some of my | Some music file formats are not supported. | ||
music tracks? | Please refer to the specifications. | ||
Why can’t I play some of my | Some video file formats are not supported. | ||
video clips? | Please refer to the specifications. | ||
Can I delete photos from | Yes, refer to the “Photo/Music/Video | ||
external memory cards or flash | Content Management” section of this | ||
drives? | document. |
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Can I delete photos from | Yes, refer to the “Photo/Music/Video | ||
Content Management“ section of this | |||
internal memory? | |||
document. |
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| Remove all external memory sources or | ||
How can I switch to the internal | press the | button TWICE on the | |
memory? | |||
| remote and select the internal memory | ||
| icon. |
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Why can’t I use my Windows™ | The appropriate USB drivers are not | ||
98 or Me system to copy | supplied for this product and are NOT | ||
content onto the frame? | native to these operating systems | ||
| Connecting the frame will only allow | ||
| access to the memory card slot 1 and | ||
| no other source. If desired, content from | ||
| the Apple™ can be copied onto a slot | ||
Why can’t I use my Apple™ | 1 memory card. Following procedures | ||
documented in “Photo/Music/Video | |||
system to copy content onto the | |||
Content Management” section of this | |||
frame? | |||
document, content could be copied onto | |||
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| the frame’s internal memory. | ||
| Note: This WILL NOT be a supported | ||
| process. |
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I have lost or damaged my | Yes. Visit www.hp.com/support for more | ||
remote and/or power adapter. | |||
details. |
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Can I order replacements? |
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How can I find the latest | Visit www.hp.com/support for more details | ||
information/FAQs about my HP | |||
and the latest information. | |||
Digital Picture Frame? | |||
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