Restoring to a previous system restore point ....................................................................

78

 

Restoring specific files .......................................................................................................

78

 

Restoring specific files using Windows Backup and Restore ............................

78

 

Recovering the original system using HP Recovery Manager ...........................................

78

 

What you need to know .....................................................................................

78

 

Recovering using HP Recovery partition (select models only) .........................

79

 

Recovering using the recovery media ...............................................................

79

 

Changing the computer boot order ...................................................

80

12

Specifications ..............................................................................................................................................

81

 

Input power .........................................................................................................................................

81

 

Operating environment .......................................................................................................................

82

13 Troubleshooting and support ....................................................................................................................

83

 

Troubleshooting ..................................................................................................................................

84

 

Disc drive problems ...........................................................................................................

84

 

Wireless connection problems ...........................................................................................

84

 

Cannot connect to a WLAN ...............................................................................

85

 

Cannot connect to a preferred network .............................................................

85

 

Current network security codes are unavailable ...............................................

86

 

WLAN connection is very weak .........................................................................

86

 

Cannot connect to the wireless router ...............................................................

87

 

Network status icon is not displayed .................................................................

87

 

Audio problems ..................................................................................................................

87

 

Power management problems ...........................................................................................

88

 

Resolving a low battery level .............................................................................

88

 

Resolving a low battery level when external power is available .......

88

 

Resolving a low battery level when no power source is available ....

88

 

Resolving a low battery level when the computer cannot exit

 

 

Hibernation .......................................................................................

88

 

Troubleshooting an AC adapter ........................................................................

88

 

Contacting customer support .............................................................................................................

90

14

Electrostatic Discharge ..............................................................................................................................

91

Index ...................................................................................................................................................................

92

ix