“Exchange Trusted Subsystem” must have Read/Write permissions to the working directory.

The working location defaults to Product “temp” directory.

Supported Exchange Server versions

Exchange Server 2010 SP1 is the minimum supported version.

Mailbox Permissions

An Active Directory User or a Group must be granted “Mailbox Import Export” role. Typically, running as Administrator, the product service already has necessary permissions for the mailboxes.

To manually grant this role, execute the following cmdlet in the Exchange Management Shell:

New-ManagementRoleAssignment –Role “Mailbox Import Export” –User Domain\User

Where, Domain is the Active Directory Domain name and User is the account granted permissions.

To grant necessary permissions to a group use:

New-ManagementRoleAssignment -Role "Mailbox Import Export" -Name "Import Export Mailbox Admins" -SecurityGroup "Mailbox Support"

PowerShell Access

If the product service is running under an account that does not have access to PowerShell, you need to specify a valid account with permission to execute PowerShell cmdlets. Typically, running as the default, Local System account, the product service automatically has access to PowerShell.

Best Practices and Performance Considerations

You should perform frequent incremental backups of Exchange mailboxes in addition to full backups. Daily incremental backups followed by weekly full backups will reduce the recovery time and the backup size. Incremental backups also enable you to conveniently specify a restore window to recover mailbox items.

Consider the case where you wish to recover a few deleted messages from your inbox after the retention period has expired on the Exchange Server. If you know the date the original messages were sent or received, you can recover them within seconds of running the mailbox restore. However, if you only had full backups of the mailbox, you would be forced to restore the entire mailbox, whose size could run to several gigabytes, requiring a much longer restore time.

Backup performance is dependent on a number of factors including but not limited to:

1.Mailboxes in the Exchange Sever

2.Count of mail items in each mailbox

3.Type of Backup (Full, Copy, Differential, Incremental)

4.Hardware powering the Exchange Server deployment

There are no special requirements to improve backup performance of the Mailbox Agent. However, backup performance can be optimized by selecting only essential mailboxes from the Agent and performing incremental backups on a regular basis.

Working with Microsoft SQL Server

Overview

This section contains important information about backing up and restoring Microsoft SQL Server database instances. If you are using Data Protector Express to back up and restore SQL Server database instances, be sure read these instructions carefully.

Working with Microsoft SQL Server 49