Troubleshooting

Problem

Solution (Continued)

 

 

No Plug and Play.

In order for the Plug and Play feature of the monitor to work, you need a computer and graphic

 

card that are compatible with Plug and Play. Check with your computer manufacturer.

 

Check the monitor’s video cable, and make sure that none of the pins are bent.

 

Make sure that the HP monitor drivers are installed. Refer to “Installing Drivers” for more

 

information. HP monitor drivers are also available at: http://www.hp.com/support

 

 

Picture bounces, flickers, or

Move electrical devices that may cause electrical interference as far away from the monitor as

wave pattern is present in

possible.

the picture.

Use the maximum refresh rate that your monitor is capable of at the resolution that you

 

are using.

 

 

Monitor is always in “Sleep

The computer power switch should be in the On position.

Mode (Amber LED).”

The computer graphic card should be snugly seated in its slot.

 

Check that the monitor video cable is properly connected to the computer.

 

Inspect the monitor video cable, and make sure that none of the pins are bent.

 

Check that your computer is operational: Press the Caps Lock key and observe the Caps Lock

 

LED found on most keyboards. The LED should either turn on or off after hitting the Caps

 

Lock key.

 

 

USB 2.0 ports are not

Make sure the USB hub cable is securely connected to the monitor and the computer.

working.

 

 

 

Getting Support from hp.com

Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support Select your country/region, and then follow the links to the support page for your monitor.

Preparing to Call Technical Support

If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical support. For technical support contact information, refer to the printed documentation included with the monitor. Have the following information available when you call:

■Monitor model number (located on label on back of monitor)

■Monitor serial number (located on label on back of monitor or in the OSD display in the Information menu)

■Purchase date on invoice

■Conditions under which the problem occurred

■Error messages received

■Hardware configuration

■Name and version of hardware and software you are using

Locating the Rating Label

The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model.

The rating label is on the back of the monitor.

A–2

User’s Guide

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HP W1907, FP1707, W2216 manual Locating the Rating Label, No Plug and Play
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W1907, W2216, FP1707 specifications

The HP W2216, W1907, and FP1707 are notable monitors that reflect HP's commitment to quality and technology in the realm of display solutions. Each monitor comes with distinct features, technologies, and characteristics that cater to various user needs.

The HP W2216 is a 22-inch widescreen LCD monitor that boasts a resolution of 1680 x 1050 pixels, providing a clear and sharp image quality that is ideal for various tasks, from office work to multimedia consumption. One of the main features of the W2216 is its 5ms response time, which minimizes motion blur, making it suitable for gaming and fast-paced video playback. The monitor also features a contrast ratio of 1000:1, ensuring vibrant colors and deep blacks, enhancing the overall visual experience. The W2216 is equipped with multiple input options, including VGA and DVI, allowing for easy connectivity with different devices. Additionally, its tilt-adjustable stand promotes ergonomic viewing, reducing neck strain during extended use.

The HP W1907, on the other hand, is a 19-inch LCD monitor that emphasizes efficiency and compact design. Offering a resolution of 1440 x 900 pixels, the W1907 provides a decent display quality for both office applications and casual web browsing. It features a 5ms response time, similar to the W2216, ensuring that users can enjoy seamless video playback. The monitor's integrated speakers save desk space and provide an additional convenience for multimedia use. With a 1000:1 contrast ratio, the W1907 delivers vibrant images and accurate color reproduction. This model also includes flexibility in connectivity with VGA and DVI inputs, and its tilt-adjustable stand allows users to customize the viewing angle.

Lastly, the HP FP1707 is a versatile 17-inch LCD monitor designed for users seeking a balance between size and functionality. With a resolution of 1280 x 1024 pixels, the FP1707 caters to users who require a reliable display for everyday tasks. It features a faster response time of 8ms, which is adequate for casual gaming and video consumption. The monitor includes a contrast ratio of 700:1, enabling decent image quality although not as high as the larger counterparts. The FP1707 is equipped with both VGA and DVI inputs, ensuring compatibility with various devices. Its lightweight design and compact size make it an excellent choice for environments with limited space.

Together, these monitors showcase HP's dedication to delivering quality display solutions that meet different user requirements, whether for work, gaming, or multimedia enjoyment. Each model embodies a blend of technology, style, and functionality, making them reliable choices in the competitive monitor market.
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