5 Product support
This section describes the options for product support.
•Accessibility
•Getting assistance
Accessibility
The following accessibility options are available on this scanner:
Windows environment:
•To prevent buttons from being accidentally pushed, you can use the Button Disable Utility to disable the buttons. You can use the same utility to
•The scanner User Guide is available in a Help format that is readable by most screen readers. To find this file,
Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/ (English only).
Getting assistance
In order to get the best from your HP product, please consult the following standard HP support offerings:
1.Please consult the product documentation that came with the product.
•Review the troubleshooting section or electronic Help of this manual/CD.
•Review the electronic Help section within the software.
2.Visit the HP online support at www.hp.com/support or contact your point of purchase.
HP online support is available to all HP customers. It is the fastest source for
•Fast
•Software and driver updates for your product
•Valuable product and troubleshooting information for technical issues
•Proactive product updates, support alerts, and HP newsletters (available when you register your product)
3.HP support by phone
•See the phone list at the end of this chapter for support numbers for your country or region.
•Support options and fees vary by product, country and language.
•Fees and policies are subject to change without notice. Please check the Web site www.hp.com/support for the latest information.
24 Product support
