Chapter, Product support | HP G3110 L2698A specs

Chapter 5

26 Product support

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HP G3110 L2698A manual Chapter, Product support

Contents

HP Scanjet G3110 User GuidePage Contents 1 How to use the scannerCare and maintenance Troubleshooting 4 Regulatory information and product specifications 5 Product support 1 How to use the scanner Where to get additional informationAccessibility Button Disable Utility How to use the HP Photosmart software Button and accessories overviewButtons Buttons Transparent materials adapter TMA Scan from the HP Solution Center Scan from the scanner buttons Scan from the HP Solution CenterButton and accessories overview Scan film Scan pictures and documents Scanning overview Change scan settings Scan pictures and documentsScan from other software programs Preview a scanned image Scan multiple pictures with one scan Scan documents Scan to a PDF file Scan to e-mail Make copies Make copies Scan film Scan positives such as 35 mm slides or negativesScan positives such as 35 mm slides or negatives Tips for scanning transparent items Tips for scanning transparent items Figure 1-3 A cropped image from a slide 2 Care and maintenance Clean the scanner glassClean the transparent materials adapter TMA Clean the scanner glass Clean the transparent materials adapter TMA Order maintenance and scanner supplies Order maintenance and scanner supplies 3 Troubleshooting Scanner initialization or hardware problemsReset the scanner Scanner initialization or hardware problems Scanner operation problems Additional troubleshooting informationButtons appear not to work Issues with scanning documents or text OCR Scanner has stopped working properly Scanner glass needs to be cleaned Scanner will not turn onScanner does not scan right away Buttons appear not to work Issues with scanning documents or text OCR Scanner glass needs to be cleanedScanned image is fuzzy Scanner is scanning items very slowly Slides, negatives, and TMA issues The image cannot be enlargedIncorrect colors print, or the image is too light or dark Dots or streaks appear in the scanned image Uninstall and reinstall the software Scanner installation troubleshootingUninstall and reinstall the software Check the cables Cable type Check the cablesAction 4 Regulatory information and product specifications Scanner specificationsTransparent materials adapter TMA specifications Scanner specifications Environmental specifications Recycle and restricted material informationRecycling Product restricted materialPage Accessibility Getting assistance 5 Product supportGetting assistance Windows environment 5. Extending or upgrading your warranty 4. Post-warranty periodGetting assistance 26 Product support Index