Troubleshooting
If you have a problem while operating the HP Fast InfraRed Receiver, follow these steps:
1Verify in your computer user’s guide that your equipment is compatible with the HP Fast InfraRed Receiver, fulfills system requirements, and you have performed the correct hardware and software installation procedures.
2See the Troubleshooting Chart on page 14 to check if a solution to your problem is provided.
3If you still have a problem, or think you may have a defective HP Fast InfraRed Receiver, consult the support section of your user’s guide.
Please have the following information available before you call:
zDescription of the problem
zVersion of Windows or Mac OS you are using
zType of portable
zHP Fast InfraRed Receiver serial number and product number
EN | HP Fast InfraRed Receiver 13 |