Troubleshooting Chart (Continued)

Condition

Solution

 

 

The printer prints only part of a

The connection has been broken during

page or document.

transmission.

 

If you move the portable device during transmission,

 

the connection can be broken. IrDA-compliant

 

devices are designed to recover from temporary

 

connection interruptions. You have up to 40 seconds

 

to re-establish the connection (depending on the

 

portable device being used).

 

 

The print job has been properly

If the connection is broken before the entire print job

sent, but the printer will not

has been transmitted to the printer (printing has not

print.

yet started), the printer may not print any of the job.

 

Press the Job Cancel button to clear the printer’s

 

memory. Then, re-position the portable device within

 

the range of operation (see “Executing the Print Job”

 

on page 10), and print the job again.

 

 

The IR status indicator turns off

The connection may have been broken, resume

during transmission.

connection within 40 seconds.

 

Press the Job Cancel button to clear the printer’s

 

memory. Then, re-position the portable device within

 

the range of operation (see “Executing the Print Job”

 

on page 10), and print the job again.

 

 

PostScript™ print job will not

Check configuration in the PostScript tab of

print.

Windows: check that Protocol is set to AppleTalk,

 

and Binary Data is not selected.

 

 

EN

HP Fast InfraRed Receiver 15