Troubleshooting Chart

Condition

Solution

 

 

IR port status indicator does not

Make sure the printer is in READY mode and that the

light up.

IR port you are printing from is IrDA-compliant and

 

within the range of operation described in

 

“Executing the Print Job” on page 10.

 

Make sure the HP Fast InfraRed Receiver is

 

properly connected to the printer.

 

Print the printer configuration page. Check that “IR

 

POD (IrDA Compliant)” is printed under Installed

 

Personalities and Options.

 

 

Connection cannot be

Use a device that is IrDA-compliant; look for an IrDA

established or transmission

symbol on the device, or refer to the computer user’s

seems to take longer than

guide for IrDA specifications.

usual.

 

 

Make sure that the operating system on your

 

computer includes an IR driver and your application

 

uses the appropriate HP LaserJet printer driver.

 

(Note that complex pages take longer to print.)

 

Position the HP Fast InfraRed Receiver within the

 

range of operation (see “Executing the Print Job” on

 

page 10), and make sure that no object is blocking

 

the connection. (This object could be a hand, paper,

 

books, or even bright light.)

 

Make sure that the two IR ports are clean (free from

 

dirt and grease).

 

Bright light of any kind (sunlight, incandescent light,

 

fluorescent light, or light from an infrared remote

 

control, such as those used for TVs and VCRs)

 

shining directly into one of the IR ports may cause

 

interference. Make sure no bright light is shining

 

directly into either IR port.

 

Position the portable device closer to the IR port on

 

the printer.

 

 

14 HP Fast InfraRed Receiver

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