Plasma Panel Cell Policy
The plasma display panel is manufactured using highly precise technology. However, occasionally some of the tiny cells of the panel may not work properly. This is common with plasma displays used in any television and is not specific to this product.
Plasma panel cells not operating properly can be categorized into two types:
•Dark cell — when a cell appears dark against a bright background.
•Bright cell — when a cell illuminates brightly when the screen is otherwise all black.
A small number of malfunctioning cells are allowed under product limited warranty, depending on the location of the cell and their proximity to each other. See http://www.hp.com/support for more details.
LCD Pixel Policy
The LCD display panel is manufactured using highly precise technology; however, occasionally some of the tiny pixels of the panel may stop working properly. This is common with LCD displays used in any television and is not specific to this product.
Pixels not operating properly are categorized into two types.
•Dark pixel — when a pixel appears as a dark spot against a bright background.
•Bright pixel — when a pixel appears as a bright spot against a dark background.
A very small number of malfunctioning pixels are allowed under product limited warranty.
Protect Your Investment
Obtaining a Warranty Upgrade
Upgrade your standard factory warranty for up to 3 years of coverage with an extended service plan. Service coverage begins on product purchase date and you must purchase the service within the first year after purchasing the TV.
For more information visit: http://www.hp.com/go/totalcare (U.S. only)
or call:
Or
http://www.hp.ca/totalcare (Canada only)
or call:
Installation
HP recommends using a qualified installer for wall mounting your TV. Damage resulting from a custom installation is not covered by this product limited warranty. The limited warranty may not cover uninstalling or reinstalling a wall mounted or custom installed TV for warranty service. If not, the TV must be removed from the wall or recessed area before a warranty service technician arrives to repair or replace your TV.
Visit HPshopping at http://hpshopping.com (U.S.) or http://hpshopping.ca (Canada) for information on HP installation services.
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Go to: http://register.hp.com
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The information contained herein is subject to change without notice.
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