A Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended solutions.
Problem | Possible Cause | Solution |
|
|
|
Screen is blank and no | No AC power. | Connect the power cable connections and make sure the master power |
LED. |
| switch is set to the ON position. |
|
|
|
HP Display LiteSaver | The Activity Extension time | The default Activity Extension value is set to 10 minutes. The HP |
doesn't turn off the | has not elapsed. | Display LiteSaver will wait to detect no input or movement from the |
monitor screen. |
| keyboard or mouse for 10 consecutive minutes after the Display Off |
|
| time has passed, before the monitor enters into |
|
| example, if the Display Off time is set to 5 minutes from the current |
|
| time and the Activity Extension is set to 10 minutes, the HP Display |
|
| LiteSaver will not actually turn off the display until 10 minutes of |
|
| inactivity has elapsed, even though the Display Off time is 5 minutes |
|
| from now. |
|
|
|
No video displayed and | Video card must support | Set input signal to 2560 x 1600 at 60 Hz. Confirm the video card and |
flashing green LED. | video cable support | |
| signal must be set correctly. | supplied with the monitor. |
|
|
|
Brightness is too high or | Brightness adjustment is not | Adjust the brightness setting using the– (Minus) and + buttons. |
low. | set correctly. |
|
|
|
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20 Appendix A Troubleshooting