9 Troubleshooting

Use this section to find information on:

•Resetting the camera (see “Resetting the camera” on page 32)

•Possible problems and solutions (see “Problems and solutions” on page 32)

Resetting the camera

If your camera does not respond when you press buttons, reset the camera.

1.Turn off the camera.

2.Remove the memory card and batteries for at least 5 seconds.

3.Reinsert the batteries and close the Battery/Memory Card door.

4.Turn on the camera. On successful reset, you may be prompted to set the date and time (see “Set the date and time” on page 5).

5.Verify that the camera works without an optional memory card, turn off the camera, then reinstall the card.

When the camera is reset, any images or video clips stored in memory are retained.

Problems and solutions

Use this information to find solutions to common issues you may have using your camera.

NOTE: Known issues are often fixed with new releases of firmware. To optimize your digital photography experience, periodically check the Hewlett-Packard Technical Support website (www.hp.com/support) for updates to your camera's firmware, software, and drivers.

How can I get professional-quality prints if I don’t have a photo printer?

Use the Buy Prints Online feature on the Photosmart Express Menu (see “Buying prints online” on page 29).

The camera does not turn on.

•Install new or recharged batteries, ensuring that the batteries are inserted correctly (see “Install the batteries” on page 4). If you are using rechargeable batteries, ensure they are rechargeable Nickel Metal Hydride (NiMH) batteries.

•Reset the camera (see “Resetting the camera” on page 32).

•Ensure that the memory card is the proper type (see “Storage” on page 43). If so, remove the memory card and turn on the camera; if the camera turns on, format the memory card (see “Install and format an optional memory card” on page 6). If the camera still does not turn on, format the memory card using a memory card reader, or replace the memory card.

32 Troubleshooting

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HP M447, M637, M547 manual Troubleshooting, Resetting the camera, Problems and solutions
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M447, M637, M547 specifications

The HP M547, M637, and M447 series of multifunction printers embody the innovation and reliability that HP is known for. Each model caters to different office needs, yet they share a suite of technologies designed to improve productivity and enhance document handling capabilities.

The HP M547 series stands out with its color laser capabilities, making it ideal for businesses that require high-quality prints. This model features advanced printing speeds of up to 32 pages per minute for both color and black-and-white documents, ensuring efficient workflow in busy environments. It uses HP’s JetIntelligence technology, which leverages a combination of smart toner and printer technology for greater productivity, yielding up to 28,000 pages from a single toner cartridge. The M547 also has extensive connectivity options including USB, Ethernet, and wireless networking, allowing users to print from various devices including smartphones and tablets. Security features such as secure printing and password protection ensure that sensitive documents remain confidential.

Moving to the HP M637 series, this model is crafted for larger workgroups that demand added functionality. In addition to robust printing capabilities, the M637 supports scanning, copying, and faxing tasks. With its fast print speeds also reaching up to 32 pages per minute, it optimizes efficiency while also producing professional-quality color prints with a print resolution of up to 600 x 600 dpi. The M637 includes HP's Smart Task technology, enabling users to automate repetitive tasks, thus streamlining workflow. Its large touchscreen interface simplifies navigation and provides easy access to common functions.

Finally, the HP M447 is designed for businesses that require reliable monochrome printing. It boasts a compact footprint, making it suitable for smaller office spaces. With print speeds up to 40 pages per minute, it efficiently handles high-volume printing needs. The M447 integrates HP’s innovative print engine for faster first-page output, allowing users to get back to work quickly. Its energy-saving features include HP Auto-On/Auto-Off Technology, reducing energy consumption when not in use. The model supports a variety of media sizes and types, from envelopes to cardstock, giving users flexibility in their printing.

In conclusion, HP's M547, M637, and M447 models offer a versatile range of multifunction printers equipped with cutting-edge technologies. These features ensure that each model adequately meets the demands of various office environments, thereby enhancing overall productivity while maintaining high-quality output. Whether it’s vibrant color prints, comprehensive multifunction capabilities, or efficient monochrome printing, HP has tailored its offerings to suit a diverse array of workplace needs.
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