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Warranty and License Information
HP Total Care
HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your PC’s Help and Support Center for the fastest resolutions. For more information on your support and services options visit: http://www.hp.com/go/totalcare
Or
•Visa and MasterCard holders in the United States or callers from Canada, call
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*Prices are subject to change without notice and may vary based on your product.
Fees are charged to your Visa or MasterCard.
http://www.hp.ca/totalcare (Canada)
When Should I Contact HP Total Care Support and Services?
•The Help and Support Center or other support tools on your PC do not identify or help solve your problem.
•You either do not have Internet access or cannot connect to the Internet to use the HP Customer Care Web support site or to chat with qualified online support specialists.
•There is obvious damage or a mechanical breakdown with your product, and it does not work.
HP Total Care Agents are available 24 hours a day in English, Spanish (U.S. only), and French (Canada only) via:
NOTE: Support options, availability, and hours vary by product, country/region, and language and are subject to change.
Protect Your Investment
Protect your investment by purchasing an Extended Service Plan. Allow Total Care to provide you with total peace of mind, while you get the most out of your investment. Service coverage begins on product purchase date, and you must purchase the service within the first year after purchasing the computer. The hardware service offering is determined based on the outcome of system
For more information please visit:
U.S. only
http://www.hp.com/go/totalcare
Canada only
http://www.hp.ca/totalcare
HP Total Care Out-of-Warranty Support Options
Even after your warranty has ended, HP can still provide you with service and support options.
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