Service reference guide | HP dc7608 instruction

service reference guide

HP Compaq Business PC dc7600 Series

2nd Edition

This document provides information on the removal and replacement of all parts as well as information on troubleshooting, Desktop Management, setup utilities, PATA and SATA drives, safety, routine care, connector pin assignments, POST error messages, and diagnostic indicator lights.

Document Part Number 390742-002

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HP dc7608 manual Service reference guide

Contents

Service reference guide Page February Service Reference Guide Service Reference Guide Contents Serial and Parallel ATA Drive Guidelines and Features Diskette Drive Bezel or Bezel Blank Computer Access Panel Service Reference Guide, dc7600 390742-002 Vii Contents Viii 390742-002 Installing or Upgrading Device Drivers Installing the Operating System Backing Up and Restoring Files Transferring Files and SettingsConverting to Ntfs HP Software Installing the Operating System Installing the Operating System 390742-002 Power-On Self-Test Post Setup Utilities and Diagnostics Features Computer Setup Utilities Using Computer Setup F10 Utilities Computer Setup Menu Drive Emulation Diskette TypeDrive Type Emulation Options Translation Mode ATA disks only Default Values IDE/SATAStorage Options Removable Media Boot Multisector Transfers ATA disks only Sata Emulation Bios DMA Data TransfersIDE Controller Primary Sata Controller This feature is supported on some models only Shortcut to Temporarily Override Boot Order Controller some models, Scsi controllers some models, Security Data Execution Enable/Disable Prevention Lost Text F12=Network Service Boot during Post PCI VGA Left and right keys to select the Advanced Device Options Recovering the Configuration Settings HP Insight DiagnosticsAccessing HP Insight Diagnostics Survey Tab Test Tab Status Tab Saving and Printing Information in HP Insight DiagnosticsLog Tab Select HP Insight Diagnostics and click Download Downloading the Latest Version of HP Insight Diagnostics Desktop Management Initial Configuration and Deployment Altiris Deployment Solution Agent Remote System InstallationHP Local Recovery HP System Software Manager Software Updating and ManagementHP Client Manager HP Client Management Solutions using Altiris Dantz Retrospect Express Proactive Change Notification Retired SolutionsSubscriber’s Choice ROM Flash Boot Block Emergency Recovery ModeRemote ROM Flash HPQFlash Copying to Single Computer Replicating the Setup Copying to Multiple Computers Repset.exe Supported USB Flash Media Device Unsupported USB Flash Media Device Return to Copying to Multiple Computers World Wide Web Site Dual-State Power ButtonBuilding Blocks and Partners Feature Description Computer Setup Utilities F10 Security FeaturesAsset Tracking and Security This feature is supported on some models only and will only Intel Virtualization Technology some models Establishing a Setup Password Using Computer Setup Password SecurityMechanical Security Features Feature Purpose How It Is Established Entering a Power-On Password Establishing a Power-On Password Using Computer Setup Current password Current password/new password/new password National Keyboard Delimiter Characters DriveLock Using DriveLock Smart Cover Sensor Level Setting DescriptionSmart Cover Sensor Protection Levels Locking the Smart Cover Lock Surge-Tolerant Power Supply Fault Notification and RecoveryCable Lock Provision Drive Protection System Sata 1.5 and 3.0 Hard Drives Serial ATA Hard Drive CharacteristicsAttachment Sata Identification Color Port Sequence Sata Hard Drive Cables Sata Power CableSata Data Cable Pin Number Usage Device Plug Host Plug Pin Signal Parallel ATA MultiBay Hard Drive CharacteristicsPata Device Information Pata Cables Pata Power Cable Pata Drive Installation GuidelinesPata Device Classes Drive Capacities ATA Smart DrivesWindows 2000 and XP Windows 9x, NT, and Linux Native Mode Legacy Mode HDD Boot and Drive Mixed Devices Boot and Drive Letter OrderingSata Emulation Hard Drive Order Letter Ordering Service Reference Guide, dc7600 Convertible Minitower CMT Chassis Designations Small Form Factor SFF Ultra-Slim Desktop Generating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10% Grounding the Work Area Personal Grounding Methods and EquipmentRecommended Materials and Equipment Static Shielding Protection Levels Method Voltage Operating Guidelines General Cleaning Safety PrecautionsRoutine Care Cleaning the Keyboard Cleaning the Computer Case Cleaning the Monitor Service ConsiderationsCleaning the Mouse Power Supply Fan Screws Cables and ConnectorsHard Drives Lithium Coin Cell Battery Service Reference Guide, dc7600 Preparation for Disassembly Unlocking the Smart Cover Lock Hood Sensor Cable Lock External Security DevicesPadlock Computer Access Panel Front Bezel 1 5.25 Drive Bezel Blank Front Drive Bezels Diskette Drive Bezel or Bezel Blank Cable Management Memory Service Reference Guide, dc7600 390742-002 Expansion Cards Service Reference Guide, dc7600 390742-002 390742-002 Service Reference Guide, dc7600 390742-002 PCI Retainer Latch Service Reference Guide, dc7600 390742-002 Expansion Card Guide Drive Positions DrivesDrive Positions Hard Drive Service Reference Guide, dc7600 390742-002 Optical Drive Service Reference Guide, dc7600 390742-002 390742-002 Diskette Drive Front I/O Device Power Switch Assembly System Board 390742-002 Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Heatsink Processor Service Reference Guide, dc7600 390742-002 Speaker Chassis Fan Power Supply Changing from Desktop to Minitower 390742-002 Service Reference Guide, dc7600 390742-002 Changing from Minitower to Desktop Service Reference Guide, dc7600 390742-002 390742-002 Preparation for Disassembly Unlocking the Smart Cover Lock Service Reference Guide, dc7600 390742-002 Hood Sensor Security Clip Without Security Cable Universal Chassis Clamp Lock Service Reference Guide, dc7600 390742-002 With Security Cable Service Reference Guide, dc7600 390742-002 Computer Cover Front Drive Bezels Item Description There are three drive bezel inserts that are available Cable Management Memory Service Reference Guide, dc7600 390742-002 Expansion Card Retainer Vertically Oriented Expansion Card PCI Expansion Card 390742-002 PCI Express Expansion Card PCI Riser Card Assembly and Backwall Service Reference Guide, dc7600 390742-002 390742-002 Service Reference Guide, dc7600 390742-002 390742-002 Service Reference Guide, dc7600 390742-002 Drives Optical Drive 390742-002 External 3.5-inch Drive 390742-002 Primary Hard Drive 390742-002 Service Reference Guide, dc7600 390742-002 390742-002 Fan Shroud Front I/O Devices Power Switch Assembly Heatsink Processor 390742-002 Speaker Power Supply Service Reference Guide, dc7600 390742-002 System Board Service Reference Guide, dc7600 390742-002 390742-002 Chassis Fan Service Reference Guide, dc7600 Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Service Reference Guide, dc7600 Preparation for Disassembly 390742-002 Installing a Padlock Installing a Cable Lock Computer Access Panel MultiBay Device MultiBay Riser Card Front Panel Assembly Front Bezel Chassis Fan Cable Management Memory 390742-002 Expansion Card Cage Expansion Card Service Reference Guide, dc7600 390742-002 Expansion Card Retaining Latch Hood Sensor Hard Drive Service Reference Guide, dc7600 390742-002 Front I/O Device Heatsink Assembly Processor Service Reference Guide, dc7600 390742-002 Power Supply 390742-002 Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Speaker System Board Keyboard Connector and Icon Pin SignalMouse Ethernet BNC Ethernet AUI Ethernet RJ-45 Connector and Icon 1/8 miniphone Pin Signal Serial Interface, Powered and Non-PoweredParallel Interface Microphone Line-In Audio HeadphoneLine-Out Audio Scsi Low Voltage Differential/Single Ended LVD/SE External Infrared Transceiver Ultra ScsiMonitor ATA/ATAPI IDE Standard Drive Cable Connector Pin SignalMultiBay CD-ROM Adapter Pin MicroFit Power Pin PowerPin Power for CPU Sata Data and Power Drive Connector Pin Signal PCI Express X1, x4, x8, and x16 PCI Express Connector Pin a SignalPin B information is on the next GND PRSNT2# Rsvd X1, x4, x8, and x16 PCI Express Connector Pin B Signal DVI Connector Connector Pin Assignments 390742-002 General Requirements Japanese Power Cord Requirements Accrediting Country Agency Country-Specific Requirements Post Error Messages Post Error MessagesScreen Message Probable Cause Recommended Action Devices Post Error Messages Advanced Onboard Devices Onboard Devices For integrated MultiBay SP5572.EXE SNZERO.EXE CPU fan not installed or Post Diagnostic Front Panel LEDs and Audible Codes Post Diagnostic Front Panel LEDs and Audible CodesActivity Beeps Possible Cause Recommended Action Desktop Management Guide on Board is turned on. If it is turned on, then Post Error Messages 390742-002 Preliminary Checklist Troubleshooting Without Diagnostics Solving Minor Problems Solving Minor Problems Troubleshooting Without Diagnostics Solving Minor Problems Solving Power Supply Problems Solving Power Supply ProblemsProblem Cause Solution Solving Diskette Problems Solving Diskette Problems Removable Media Boot Tools. Under Error-checkingNetwork Server Mode Security Password Options Solving Hard Drive Problems Solving Hard Drive Problems Sata Boot Order list Solving Display Problems Solving MultiBay ProblemsSolving MultiBay Problems Solving Display Problems Select Enable VGA Mode Set properly ImageControl/Horizontal Accessories System ToolsPosition or VerticalPosition to Click Start All Programs Solving Audio Problems Solving Audio Problems Device Manager button Sure Enable digital CDAudio for this CD-ROM Speech and Audio Solving Keyboard and Mouse Problems Solving Printer ProblemsSolving Printer Problems Solving Keyboard and Mouse Problems Cursor will not move using Solving Hardware Installation Problems Solving Hardware Installation Problems On the system to see if fault goes Solving Network Problems Solving Network Problems Restore Plus! CD Solving Memory Problems Solving Memory Problems Solving CD-ROM and DVD Problems Solving Processor ProblemsSolving Processor Problems Solving CD-ROM and DVD Problems CD-ROM, CD-RW Solving Front Panel Component Problems Solving Drive Key ProblemsSolving Drive Key Problems Solving Front Panel Component Problems Solving Internet Access Problems Solving Internet Access Problems Properties Click the Device Manager Troubleshooting Without Diagnostics 390742-002 Designator Component System Board and Riser Board Reference Designators Component Designator SW2 LOM1 Dimm Sockets DDR2-SDRAM DIMMs Description Socket Color System board shown may differ from the one in your product Index Index Index-3 Pata Sata SFF Usdt Index Index-8 390742-002