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HP dc7608 manual Solving Drive Key Problems, Solving Front Panel Component Problems

Models: dc7608

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Troubleshooting Without Diagnostics

Solving Drive Key Problems

Solving Drive Key Problems

Problem

Cause

Solution

Drive Key is not seen as a drive letter in Windows XP.

The drive letter after the last physical drive is not available.

Change the default drive letter for the Drive Key in Windows XP.

The computer boots to DOS Drive Key is bootable.	Install the Drive Key after the
after making a bootable	operating system boots.
Drive Key.

Solving Front Panel Component Problems

Solving Front Panel Component Problems

Problem	Cause	Solution

A USB device, headphone,	It is not properly	1.	Turn off the computer.
or microphone is not	connected.	2.	Reconnect the device to the front of
recognized by the		2.	Reconnect the device to the front of
recognized by the			the computer and restart the
computer.			the computer and restart the
computer.			computer.
			computer.

	The device does not	If the USB device requires AC power,
	have power.	be sure one end is connected to the
		device and one end is connected to a
		live outlet.

	The correct device	1.	Install the correct driver for the
	driver is not installed.		device.
		2.	You might need to reboot the
			computer.

	The cable from the	1.	If possible, replace the cable.
	device to the computer	2.	Restart the computer.
	does not work.	2.	Restart the computer.
	does not work.

	The device is not	1.	Replace the device.
	working.	2.	Restart the computer.
		2.	Restart the computer.

Service Reference Guide, dc7600

390742-002

D–25

Image 251

HP dc7608 manual Solving Drive Key Problems, Solving Front Panel Component Problems

Contents

Service reference guide Page February Service Reference GuideService Reference Guide Contents Serial and Parallel ATA Drive Guidelines and Features Diskette Drive Bezel or Bezel Blank Computer Access Panel Service Reference Guide, dc7600 390742-002 Vii Contents Viii 390742-002 Installing or Upgrading Device Drivers Installing the Operating SystemHP Software Transferring Files and SettingsBacking Up and Restoring Files Converting to NtfsInstalling the Operating System Installing the Operating System 390742-002 Power-On Self-Test Post Setup Utilities and Diagnostics FeaturesComputer Setup Utilities Using Computer Setup F10 Utilities Computer Setup Menu Drive Type Emulation Options Diskette TypeDrive Emulation Multisector Transfers ATA disks only Default Values IDE/SATATranslation Mode ATA disks only Storage Options Removable Media BootPrimary Sata Controller Bios DMA Data TransfersSata Emulation IDE ControllerThis feature is supported on some models only Shortcut to Temporarily Override Boot OrderController some models, Scsi controllers some models, Security Data Execution Enable/Disable Prevention Lost Text F12=Network Service Boot during PostPCI VGA Left and right keys to select the Advanced Device Options Accessing HP Insight Diagnostics HP Insight DiagnosticsRecovering the Configuration Settings Survey Tab Test Tab Log Tab Saving and Printing Information in HP Insight DiagnosticsStatus Tab Select HP Insight Diagnostics and click Download Downloading the Latest Version of HP Insight DiagnosticsDesktop Management Initial Configuration and DeploymentHP Local Recovery Remote System InstallationAltiris Deployment Solution Agent HP Client Manager Software Updating and ManagementHP System Software Manager HP Client Management Solutions using Altiris Dantz Retrospect Express Subscriber’s Choice Retired SolutionsProactive Change Notification HPQFlash Boot Block Emergency Recovery ModeROM Flash Remote ROM FlashCopying to Single Computer Replicating the SetupCopying to Multiple Computers Repset.exe Supported USB Flash Media DeviceUnsupported USB Flash Media Device Return to Copying to Multiple Computers Building Blocks and Partners Dual-State Power ButtonWorld Wide Web Site Asset Tracking and Security Computer Setup Utilities F10 Security FeaturesFeature Description This feature is supported on some models only and will only Intel Virtualization Technology some models Feature Purpose How It Is Established Password SecurityEstablishing a Setup Password Using Computer Setup Mechanical Security FeaturesEntering a Power-On Password Establishing a Power-On Password Using Computer SetupCurrent password Current password/new password/new passwordNational Keyboard Delimiter Characters DriveLockUsing DriveLock Smart Cover Sensor Protection Levels Level Setting DescriptionSmart Cover Sensor Locking the Smart Cover Lock Drive Protection System Fault Notification and RecoverySurge-Tolerant Power Supply Cable Lock ProvisionSata Identification Color Port Sequence Serial ATA Hard Drive CharacteristicsSata 1.5 and 3.0 Hard Drives AttachmentPin Number Usage Device Plug Host Plug Sata Power CableSata Hard Drive Cables Sata Data CablePata Cables Parallel ATA MultiBay Hard Drive CharacteristicsPin Signal Pata Device InformationPata Device Classes Pata Drive Installation GuidelinesPata Power Cable Windows 2000 and XP Windows 9x, NT, and Linux ATA Smart DrivesDrive Capacities Native Mode Legacy ModeHard Drive Order Letter Ordering Mixed Devices Boot and Drive Letter OrderingHDD Boot and Drive Sata EmulationService Reference Guide, dc7600 Convertible Minitower CMT Chassis DesignationsSmall Form Factor SFF Ultra-Slim Desktop Relative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to EquipmentStatic Shielding Protection Levels Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentRoutine Care General Cleaning Safety PrecautionsOperating Guidelines Cleaning the Keyboard Cleaning the Computer CasePower Supply Fan Service ConsiderationsCleaning the Monitor Cleaning the MouseHard Drives Cables and ConnectorsScrews Lithium Coin Cell Battery Service Reference Guide, dc7600 Preparation for Disassembly Unlocking the Smart Cover Lock Hood Sensor Padlock External Security DevicesCable Lock Computer Access Panel Front Bezel 1 5.25 Drive Bezel Blank Front Drive BezelsDiskette Drive Bezel or Bezel Blank Cable Management Memory Service Reference Guide, dc7600 390742-002 Expansion Cards Service Reference Guide, dc7600 390742-002 390742-002 Service Reference Guide, dc7600 390742-002 PCI Retainer Latch Service Reference Guide, dc7600 390742-002 Expansion Card Guide Drive Positions DrivesDrive Positions Hard Drive Service Reference Guide, dc7600 390742-002 Optical Drive Service Reference Guide, dc7600 390742-002 390742-002 Diskette Drive Front I/O Device Power Switch Assembly System Board 390742-002 Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Heatsink Processor Service Reference Guide, dc7600 390742-002 Speaker Chassis Fan Power Supply Changing from Desktop to Minitower 390742-002 Service Reference Guide, dc7600 390742-002 Changing from Minitower to Desktop Service Reference Guide, dc7600 390742-002 390742-002 Preparation for Disassembly Unlocking the Smart Cover Lock Service Reference Guide, dc7600 390742-002 Hood Sensor Security Clip Without Security Cable Universal Chassis Clamp LockService Reference Guide, dc7600 390742-002 With Security Cable Service Reference Guide, dc7600 390742-002 Computer Cover Front Drive Bezels Item Description There are three drive bezel inserts that are availableCable Management Memory Service Reference Guide, dc7600 390742-002 Expansion Card Retainer Vertically Oriented Expansion CardPCI Expansion Card 390742-002 PCI Express Expansion Card PCI Riser Card Assembly and Backwall Service Reference Guide, dc7600 390742-002 390742-002 Service Reference Guide, dc7600 390742-002 390742-002 Service Reference Guide, dc7600 390742-002 Drives Optical Drive 390742-002 External 3.5-inch Drive 390742-002 Primary Hard Drive 390742-002 Service Reference Guide, dc7600 390742-002 390742-002 Fan Shroud Front I/O Devices Power Switch Assembly Heatsink Processor 390742-002 Speaker Power Supply Service Reference Guide, dc7600 390742-002 System Board Service Reference Guide, dc7600 390742-002 390742-002 Chassis Fan Service Reference Guide, dc7600 Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Service Reference Guide, dc7600 Preparation for Disassembly 390742-002 Installing a Padlock Installing a Cable LockComputer Access Panel MultiBay Device MultiBay Riser Card Front Panel Assembly Front Bezel Chassis Fan Cable Management Memory 390742-002 Expansion Card Cage Expansion Card Service Reference Guide, dc7600 390742-002 Expansion Card Retaining Latch Hood Sensor Hard Drive Service Reference Guide, dc7600 390742-002 Front I/O Device Heatsink Assembly Processor Service Reference Guide, dc7600 390742-002 Power Supply 390742-002 Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Speaker System Board Ethernet BNC Connector and Icon Pin SignalKeyboard MouseEthernet AUI Ethernet RJ-45Microphone Serial Interface, Powered and Non-PoweredConnector and Icon 1/8 miniphone Pin Signal Parallel InterfaceScsi Low Voltage Differential/Single Ended LVD/SE HeadphoneLine-In Audio Line-Out AudioMonitor Ultra ScsiExternal Infrared Transceiver MultiBay CD-ROM Adapter Connector Pin SignalATA/ATAPI IDE Standard Drive Cable Pin Power for CPU Pin PowerPin MicroFit Power Sata Data and Power Drive Connector Pin Signal Pin B information is on the next X1, x4, x8, and x16 PCI Express Connector Pin a SignalPCI Express GND PRSNT2# Rsvd X1, x4, x8, and x16 PCI Express Connector Pin B SignalDVI Connector Connector Pin Assignments 390742-002 General Requirements Japanese Power Cord RequirementsAccrediting Country Agency Country-Specific RequirementsScreen Message Probable Cause Recommended Action Post Error MessagesPost Error Messages Devices Post Error Messages Advanced Onboard Devices Onboard Devices For integrated MultiBay SP5572.EXE SNZERO.EXE CPU fan not installed or Activity Beeps Possible Cause Recommended Action Post Diagnostic Front Panel LEDs and Audible CodesPost Diagnostic Front Panel LEDs and Audible Codes Desktop Management Guide on Board is turned on. If it is turned on, then Post Error Messages 390742-002 Preliminary Checklist Troubleshooting Without DiagnosticsSolving Minor Problems Solving Minor ProblemsTroubleshooting Without Diagnostics Solving Minor Problems Problem Cause Solution Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsSecurity Password Options Tools. Under Error-checkingRemovable Media Boot Network Server ModeSolving Hard Drive Problems Solving Hard Drive ProblemsSata Boot Order listSolving Display Problems Solving MultiBay ProblemsSolving Display Problems Solving MultiBay ProblemsSelect Enable VGA Mode Set properly Click Start All Programs Accessories System ToolsImageControl/Horizontal Position or VerticalPosition toSolving Audio Problems Solving Audio ProblemsSpeech and Audio Sure Enable digital CDDevice Manager button Audio for this CD-ROMSolving Keyboard and Mouse Problems Solving Printer ProblemsSolving Keyboard and Mouse Problems Solving Printer ProblemsCursor will not move using Solving Hardware Installation Problems Solving Hardware Installation ProblemsOn the system to see if fault goes Solving Network Problems Solving Network ProblemsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving CD-ROM and DVD Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving Processor ProblemsCD-ROM, CD-RW Solving Front Panel Component Problems Solving Drive Key ProblemsSolving Front Panel Component Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsProperties Click the Device ManagerTroubleshooting Without Diagnostics 390742-002 Designator Component System Board and Riser Board Reference DesignatorsComponent DesignatorSW2 LOM1 Dimm Sockets DDR2-SDRAM DIMMsDescription Socket Color System board shown may differ from the one in your productIndex Index Index-3 Pata Sata SFF Usdt Index Index-8 390742-002