Service reference guide
Page
Service Reference Guide
February
Service Reference Guide
Contents
Serial and Parallel ATA Drive Guidelines and Features
Diskette Drive Bezel or Bezel Blank
Computer Access Panel
Service Reference Guide, dc7600 390742-002 Vii
Contents Viii 390742-002
Installing the Operating System
Installing or Upgrading Device Drivers
Transferring Files and Settings
Backing Up and Restoring Files
Converting to Ntfs
HP Software
Installing the Operating System
Installing the Operating System 390742-002
Setup Utilities and Diagnostics Features
Power-On Self-Test Post
Computer Setup Utilities
Using Computer Setup F10 Utilities
Computer Setup Menu
Drive Emulation
Diskette Type
Drive Type Emulation Options
Default Values IDE/SATA
Translation Mode ATA disks only
Storage Options Removable Media Boot
Multisector Transfers ATA disks only
Bios DMA Data Transfers
Sata Emulation
IDE Controller
Primary Sata Controller
Shortcut to Temporarily Override Boot Order
This feature is supported on some models only
Controller some models, Scsi controllers some models,
Security Data Execution Enable/Disable Prevention
Text F12=Network Service Boot during Post
Lost
PCI VGA
Left and right keys to select the Advanced Device Options
Recovering the Configuration Settings
HP Insight Diagnostics
Accessing HP Insight Diagnostics
Survey Tab
Test Tab
Status Tab
Saving and Printing Information in HP Insight Diagnostics
Log Tab
Downloading the Latest Version of HP Insight Diagnostics
Select HP Insight Diagnostics and click Download
Initial Configuration and Deployment
Desktop Management
Altiris Deployment Solution Agent
Remote System Installation
HP Local Recovery
HP System Software Manager
Software Updating and Management
HP Client Manager
HP Client Management Solutions using Altiris
Dantz Retrospect Express
Proactive Change Notification
Retired Solutions
Subscriber’s Choice
Boot Block Emergency Recovery Mode
ROM Flash
Remote ROM Flash
HPQFlash
Replicating the Setup
Copying to Single Computer
Copying to Multiple Computers
Supported USB Flash Media Device
Repset.exe
Unsupported USB Flash Media Device
Return to Copying to Multiple Computers
World Wide Web Site
Dual-State Power Button
Building Blocks and Partners
Feature Description
Computer Setup Utilities F10 Security Features
Asset Tracking and Security
This feature is supported on some models only and will only
Intel Virtualization Technology some models
Password Security
Establishing a Setup Password Using Computer Setup
Mechanical Security Features
Feature Purpose How It Is Established
Establishing a Power-On Password Using Computer Setup
Entering a Power-On Password
Current password/new password/new password
Current password
DriveLock
National Keyboard Delimiter Characters
Using DriveLock
Smart Cover Sensor
Level Setting Description
Smart Cover Sensor Protection Levels
Locking the Smart Cover Lock
Fault Notification and Recovery
Surge-Tolerant Power Supply
Cable Lock Provision
Drive Protection System
Serial ATA Hard Drive Characteristics
Sata 1.5 and 3.0 Hard Drives
Attachment
Sata Identification Color Port Sequence
Sata Power Cable
Sata Hard Drive Cables
Sata Data Cable
Pin Number Usage Device Plug Host Plug
Parallel ATA MultiBay Hard Drive Characteristics
Pin Signal
Pata Device Information
Pata Cables
Pata Power Cable
Pata Drive Installation Guidelines
Pata Device Classes
Drive Capacities
ATA Smart Drives
Windows 2000 and XP Windows 9x, NT, and Linux
Legacy Mode
Native Mode
Mixed Devices Boot and Drive Letter Ordering
HDD Boot and Drive
Sata Emulation
Hard Drive Order Letter Ordering
Service Reference Guide, dc7600
Chassis Designations
Convertible Minitower CMT
Small Form Factor SFF Ultra-Slim Desktop
Electrostatic Discharge Information
Generating Static
Preventing Electrostatic Damage to Equipment
Relative Humidity Event 55% 40% 10%
Personal Grounding Methods and Equipment
Grounding the Work Area
Recommended Materials and Equipment
Static Shielding Protection Levels Method Voltage
Operating Guidelines
General Cleaning Safety Precautions
Routine Care
Cleaning the Computer Case
Cleaning the Keyboard
Service Considerations
Cleaning the Monitor
Cleaning the Mouse
Power Supply Fan
Screws
Cables and Connectors
Hard Drives
Lithium Coin Cell Battery
Service Reference Guide, dc7600
Preparation for Disassembly
Unlocking the Smart Cover Lock
Hood Sensor
Cable Lock
External Security Devices
Padlock
Computer Access Panel
Front Bezel
Front Drive Bezels
1 5.25 Drive Bezel Blank
Diskette Drive Bezel or Bezel Blank
Cable Management
Memory
Service Reference Guide, dc7600 390742-002
Expansion Cards
Service Reference Guide, dc7600 390742-002
390742-002
Service Reference Guide, dc7600 390742-002
PCI Retainer Latch
Service Reference Guide, dc7600 390742-002
Expansion Card Guide
Drive Positions
Drives
Drive Positions
Hard Drive
Service Reference Guide, dc7600 390742-002
Optical Drive
Service Reference Guide, dc7600 390742-002
390742-002
Diskette Drive
Front I/O Device
Power Switch Assembly
System Board
390742-002
Type 1 Battery Holder
Type 2 Battery Holder
Type 3 Battery Holder
Heatsink
Processor
Service Reference Guide, dc7600 390742-002
Speaker
Chassis Fan
Power Supply
Changing from Desktop to Minitower
390742-002
Service Reference Guide, dc7600 390742-002
Changing from Minitower to Desktop
Service Reference Guide, dc7600 390742-002
390742-002
Preparation for Disassembly
Unlocking the Smart Cover Lock
Service Reference Guide, dc7600 390742-002
Hood Sensor
Security Clip
Universal Chassis Clamp Lock
Without Security Cable
Service Reference Guide, dc7600 390742-002
With Security Cable
Service Reference Guide, dc7600 390742-002
Computer Cover
Front Drive Bezels
There are three drive bezel inserts that are available
Item Description
Cable Management
Memory
Service Reference Guide, dc7600 390742-002
Vertically Oriented Expansion Card
Expansion Card Retainer
PCI Expansion Card
390742-002
PCI Express Expansion Card
PCI Riser Card Assembly and Backwall
Service Reference Guide, dc7600 390742-002
390742-002
Service Reference Guide, dc7600 390742-002
390742-002
Service Reference Guide, dc7600 390742-002
Drives
Optical Drive
390742-002
External 3.5-inch Drive
390742-002
Primary Hard Drive
390742-002
Service Reference Guide, dc7600 390742-002
390742-002
Fan Shroud
Front I/O Devices
Power Switch Assembly
Heatsink
Processor
390742-002
Speaker
Power Supply
Service Reference Guide, dc7600 390742-002
System Board
Service Reference Guide, dc7600 390742-002
390742-002
Chassis Fan
Service Reference Guide, dc7600
Type 1 Battery Holder
Type 2 Battery Holder
Type 3 Battery Holder
Service Reference Guide, dc7600
Preparation for Disassembly
390742-002
Installing a Cable Lock
Installing a Padlock
Computer Access Panel
MultiBay Device
MultiBay Riser Card
Front Panel Assembly
Front Bezel
Chassis Fan
Cable Management
Memory
390742-002
Expansion Card Cage
Expansion Card
Service Reference Guide, dc7600 390742-002
Expansion Card Retaining Latch
Hood Sensor
Hard Drive
Service Reference Guide, dc7600 390742-002
Front I/O Device
Heatsink Assembly
Processor
Service Reference Guide, dc7600 390742-002
Power Supply
390742-002
Type 1 Battery Holder
Type 2 Battery Holder
Type 3 Battery Holder
Speaker
System Board
Connector and Icon Pin Signal
Keyboard
Mouse
Ethernet BNC
Ethernet RJ-45
Ethernet AUI
Serial Interface, Powered and Non-Powered
Connector and Icon 1/8 miniphone Pin Signal
Parallel Interface
Microphone
Headphone
Line-In Audio
Line-Out Audio
Scsi Low Voltage Differential/Single Ended LVD/SE
External Infrared Transceiver
Ultra Scsi
Monitor
ATA/ATAPI IDE Standard Drive Cable
Connector Pin Signal
MultiBay CD-ROM Adapter
Pin MicroFit Power
Pin Power
Pin Power for CPU
Sata Data and Power Drive Connector Pin Signal
PCI Express
X1, x4, x8, and x16 PCI Express Connector Pin a Signal
Pin B information is on the next
X1, x4, x8, and x16 PCI Express Connector Pin B Signal
GND PRSNT2# Rsvd
DVI Connector
Connector Pin Assignments 390742-002
Japanese Power Cord Requirements
General Requirements
Country-Specific Requirements
Accrediting Country Agency
Post Error Messages
Post Error Messages
Screen Message Probable Cause Recommended Action
Devices
Post Error Messages
Advanced Onboard Devices
Onboard Devices
For integrated MultiBay
SP5572.EXE SNZERO.EXE
CPU fan not installed or
Post Diagnostic Front Panel LEDs and Audible Codes
Post Diagnostic Front Panel LEDs and Audible Codes
Activity Beeps Possible Cause Recommended Action
Desktop Management Guide on
Board is turned on. If it is turned on, then
Post Error Messages 390742-002
Troubleshooting Without Diagnostics
Preliminary Checklist
Solving Minor Problems
Solving Minor Problems
Troubleshooting Without Diagnostics
Solving Minor Problems
Solving Power Supply Problems
Solving Power Supply Problems
Problem Cause Solution
Solving Diskette Problems
Solving Diskette Problems
Tools. Under Error-checking
Removable Media Boot
Network Server Mode
Security Password Options
Solving Hard Drive Problems
Solving Hard Drive Problems
Boot Order list
Sata
Solving MultiBay Problems
Solving Display Problems
Solving MultiBay Problems
Solving Display Problems
Select Enable VGA Mode
Set properly
Accessories System Tools
ImageControl/Horizontal
Position or VerticalPosition to
Click Start All Programs
Solving Audio Problems
Solving Audio Problems
Sure Enable digital CD
Device Manager button
Audio for this CD-ROM
Speech and Audio
Solving Printer Problems
Solving Keyboard and Mouse Problems
Solving Printer Problems
Solving Keyboard and Mouse Problems
Cursor will not move using
Solving Hardware Installation Problems
Solving Hardware Installation Problems
On the system to see if fault goes
Solving Network Problems
Solving Network Problems
Restore Plus! CD
Solving Memory Problems
Solving Memory Problems
Solving Processor Problems
Solving CD-ROM and DVD Problems
Solving Processor Problems
Solving CD-ROM and DVD Problems
CD-ROM, CD-RW
Solving Drive Key Problems
Solving Front Panel Component Problems
Solving Drive Key Problems
Solving Front Panel Component Problems
Solving Internet Access Problems
Solving Internet Access Problems
Click the Device Manager
Properties
Troubleshooting Without Diagnostics 390742-002
System Board and Riser Board Reference Designators
Designator Component
Designator
Component
SW2
LOM1
DDR2-SDRAM DIMMs
Dimm Sockets
System board shown may differ from the one in your product
Description Socket Color
Index
Index
Index-3
Pata
Sata
SFF
Usdt
Index Index-8 390742-002
