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| Troubleshooting Without Diagnostics | |
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| Solving Hard Drive Problems (Continued) |
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| Problem | Cause | Solution | ||
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| Nonsystem disk/NTLDR | System files missing or | 1. | Insert a bootable system diskette | |
| missing message. | not properly installed. |
| and restart. | |
| (continued) |
| 2. | Check hard drive format using | |
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| If NTFS formatting, use a third | |
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| party reader to evaluate the | |
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| drive. | |
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| If FAT32 formatting, the hard | |
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| drive cannot be accessed. | |
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| 3. Install system files for the | ||
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| appropriate operating system if | |
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| necessary. | |
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| Hard drive boot | Run Computer Setup and enable the | ||
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| disabled in Computer | hard drive entry in the Storage > | ||
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| Setup. | Boot Order list. | ||
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| Bootable hard drive is | If attempting to boot from a hard | ||
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| not attached as first in a drive, ensure it is attached to P60 | |||
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| SATA 0. | |||
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| configuration. |
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Bootable hard drive's controller is not listed first in the Boot Order.
Enter Computer Setup and select Storage > Boot Order and ensure the bootable hard drive's controller is listed immediately under the Hard Drive entry.
Computer will not start. | Hard drive is damaged. Observe the beeps and LED lights |
| on the front of the computer. See |
| Appendix C “POST Error |
| Messages”. |
Computer seems to be | Program in use has |
locked up. | stopped responding to |
| commands. |
1.Attempt the normal Windows “Shut Down” procedure.
2.Press the power button for
four or more seconds to turn off the power.
3.Restart the computer using the power button.
Service Reference Guide, dc7600 |