HP dc7608 manual Solving Power Supply Problems, Problem Cause Solution

Models: dc7608

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Troubleshooting Without Diagnostics

Solving Power Supply Problems

 

 

 

 

 

 

 

 

 

 

 

Solving Power Supply Problems

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

 

Power supply shuts down

Voltage selector switch

Select the proper AC voltage.

 

 

intermittently.

on rear of computer

 

 

 

 

 

 

chassis (some models) is

 

 

 

 

 

 

not switched to correct

 

 

 

 

 

 

line voltage.

 

 

 

 

 

 

 

 

 

 

 

 

Power supply fault.

Replace the power supply.

 

 

 

 

 

 

 

 

 

Computer powered off

Processor thermal

1.

Ensure that the computer air

 

 

automatically and the

protection activated:

 

vents are not blocked and the

 

 

Power LED flashes Red two

A fan may be blocked

 

cooling fan is running.

 

 

times, once every second,

or not turning.

2.

Open hood, press the power

 

 

followed by a two second

OR

 

button, and see if the processor

 

 

pause, and the computer

 

 

 

The heatsink/fan

 

fan spins. If the processor fan is

 

 

beeps two times. Beeps

 

 

 

 

not spinning, make sure the

 

 

continue for five iterations

assembly is not properly

 

 

 

 

fan's cable is plugged onto the

 

 

after which the LED flashes

attached to the

 

 

 

 

system board header. Ensure

 

 

will continue until the

processor.

 

 

 

 

the fan is fully/properly seated

 

 

problem is resolved.

 

 

 

 

 

 

or installed.

 

 

 

 

 

 

 

 

 

3. If the fan is pugged in and

 

 

 

 

 

seated but not spinning, replace

 

 

 

 

 

the processor fan.

 

 

 

 

4.

Reseat processor heatsink and

 

 

 

 

 

verify that the fan assembly is

 

 

 

 

 

properly attached.

 

 

 

 

 

 

 

 

 

Power LED flashes Red, four

Power failure (power

1.

Check that the voltage selector

 

 

times, once every second,

supply is overloaded).

 

(some models), is set to the

 

 

followed by a two second

 

 

appropriate voltage.

 

 

pause, and the computer

 

2.

Open the hood and ensure the

 

 

beeps four times. Beeps

 

 

 

 

 

4- or 6-wire power supply cable

 

 

continue for five iterations

 

 

 

 

 

 

is seated into the connector on

 

 

after which the LED flashes

 

 

 

 

 

 

the system board.

 

 

will continue until the

 

 

 

 

 

3. Check if a device is causing the

 

 

problem is resolved.

 

 

 

 

 

problem by removing ALL

 

 

 

 

 

 

 

 

 

 

attached devices. Power on the

 

 

 

 

 

system. If the system enters the

 

 

 

 

 

POST, then power off and

 

 

 

 

 

replace one device at a time

 

 

 

 

 

and repeat this procedure until

 

 

 

 

 

failure occurs. Replace the

 

 

 

 

 

device causing the failure.

 

 

 

 

 

Continue adding devices one at

 

 

 

 

 

a time to ensure all devices are

 

 

 

 

 

functioning properly.

 

 

 

 

4.

Replace the power supply.

 

 

 

 

5. Replace the system board.

 

 

 

 

 

 

 

Service Reference Guide, dc7600

390742-002

D–5

Page 231
Image 231
HP dc7608 manual Solving Power Supply Problems, Problem Cause Solution