HP dc7608 manual Solving Hard Drive Problems

Troubleshooting Without Diagnostics

Solving Hard Drive Problems

Solving Hard Drive Problems

Problem	Cause	Solution
Hard drive error occurs.	Hard disk has bad	Use a utility to locate and block
	sectors or has failed.	usage of bad sectors. If necessary,
		reformat the hard disk.
		In Windows XP, right-click Start,
		click Explore, and select a drive.
		Select File > Properties > Tools.
		Under Error-checking, click
		Check Now.
Disk transaction problem.	Either the directory	In Windows XP, right-click Start,
	structure is bad or there	click Explore, and select a drive.
	is a problem with a file.	Select File > Properties > Tools.
		Under Error-checking, click
		Check Now.
Drive not found (identified).	Loose cable.	Check cable connections.
	The system may not	1. Check to see if the device is
	have automatically	listed within Computer Setup. If
	recognized a newly	it is listed, the probable cause is
	installed device.	a driver problem. If it is not
		listed, the probable cause is a
		hardware problem.
		2. If this is a newly installed drive,
		enter Setup and try adding a
		POST delay under Advanced
		> Power-On.
	Drive’s controller is	Run Computer Setup and enable the
	disabled in Computer	SATA controllers in Storage >
	Setup.	Storage Options.
	Drive responds slowly	Run Computer Setup and increase
	immediately after	the POST Delay in Advanced >
	power-up.	Power-On Options.
Nonsystem disk/NTLDR	System is trying to start	Remove the media from the drive.
missing message	from a non bootable
	diskette or USB device.

System is trying to start from a damaged hard drive.

1.Insert a bootable diskette into the diskette drive and restart the computer.

2.Check hard drive format using fdisk:

If NTFS formatting, use a third party reader to evaluate the drive.

If FAT32 formatting, the hard drive cannot be accessed.

D–8 390742-002 Service Reference Guide, dc7600