QuickSpecs

HP ProLiant ML370 Generation 6

Additional Options

HP Care Pack Services HP ProLiant ML370 G6 Service & Support Offerings

 

Hardware Services On-site Service

 

4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic

U4528E

4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic

U4529E

Hardware Services 6-Hour Call to Repair On-site Service

 

6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,

U4530E

Electronic

 

Installation & Start-up Services

 

Hardware Installation, Electronic

U4538E

Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the

U4539E

Customer Description and/or Data Sheet. To be delivered on a scheduled basis

 

8am-5pm, M-F, excl. HP holidays, Electronic

 

Support Plus

 

Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech

U4540E

support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.

 

HP holidays, Electronic

 

Support Plus 24

 

Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support

U4541E

offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,

 

Electronic

 

Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support

U6311E

offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,

 

Electronic

 

HP ProLiant DL370 G6 Service & Support Offerings

 

Hardware Services On-site Service

 

4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic

UM752E

4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic

UM753E

Hardware Services 6-Hour Call to Repair On-site Service

 

6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,

UM754E

Electronic

 

Installation & Start-up Services

 

Support Plus 24

 

Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support

UM763E

offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,

 

Electronic

 

Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support

UM764E

offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,

 

Electronic

 

NOTE: For more information, customer/resellers can contact:

http://www.hp.com/services/carepack.

DA - 13242 Worldwide QuickSpecs — Version 21 — 3-29-2010

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