QuickSpecs

HP StorageWorks MSL6000 Tape Library

Service and Support, HP Care Pack, and Warranty Information

Support Services

HP Services provides up to a three-year, limited warranty, fully supported by a worldwide network of

 

resellers and service providers and 9x5 hardware technical phone support during the warranty period. In

 

addition, available service offerings include a full range of optional packaged hardware and software

 

services:

 

 

 

 

 

Installation and start up

 

 

 

 

Extended coverage hours and enhanced response times

 

 

 

System management and performance services

 

 

 

Availability and recovery services

 

 

 

 

 

Components

The following brick level options/components do not have individual HP Care Pack Services. These items

 

will be included in product HP Care Pack Services into which they are installed.

 

 

Disk Drives

Tape Drives

CD/DVD ROM

SCSI Hubs in SBBs

Adapters

 

Bus Converters

Backplane RAID

Power Supplies

Cabling

Fans

 

 

Controllers

 

 

 

DA - 11863 Worldwide — Version 24 — July 7, 2006

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HP MSL6000 manual Support Services, Components