Troubleshooting

If you are using a power strip, remove the AC adapter from the power strip and plug it directly into a wall outlet.

Make sure the battery pack is fully installed and locked in place.

Make sure you are using only the AC adapter included with your notebook (or other approved adapter that meets the power requirements of the notebook). Do not use a 60-watt, 3.16-amp adapter.

Move the notebook away from any nearby heat source. Unplug the AC adapter and allow the battery pack to cool down. If the battery pack gets too hot, it will not charge properly.

If available, try another battery pack and AC adapter.

If the Notebook Has a Short Operating Time

Conserve power using any of the suggestions listed in the “Battery Packs and Power Management” chapter in this guide.

If you are running an application that has an automatic save feature (such as Microsoft Word), disable this feature or increase the specified save time to reduce hard disk access.

If the operating time has gradually become shorter and the battery pack is more than a year or two old, you may need to replace the battery pack.

Heavy modem use can impact battery-operating time.

PC Card use can impact battery-operating time.

Test and recondition the battery pack every 3 months.

6–16

Reference Guide