Troubleshooting

11.Select Format the partition using the NTFS file system (Quick) and press enter. A caution is displayed that formatting this drive will delete all current files.

12.Press F to format the drive. The reinstallation process begins. This process takes 1 to 2 hours to complete. The notebook restarts in Windows after the process is complete.

When prompted for the product key, refer to the Microsoft Certificate of Authenticity located on the bottom of the notebook.

Reinstalling Drivers

After the OS installation process is complete, you must reinstall drivers. Use the Driver Recovery CD with the OS CD for hardware driver and system utility refresh and for full system software restoration.

To reinstall drivers:

1.While running Windows, insert the Driver Recovery CD into the optical drive.

2.If you do not have Autorun enabled, select Start > Run. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive).

3.Select the desired driver(s) or system utility from the Driver Recovery CD menu.

4.Select Next to complete the installation.

Restoring Software Applications

After the drivers are reinstalled, you must reinstall any software you added to the notebook. Use the Application Recovery and third-party CDs to reinstall or continue restoring software applications. Follow the installation instructions provided with the software CDs included with the notebook.

6–32

Reference Guide