HP Storage Enclosure AP843B http//education.hp.com/curr-storsan.htm, Basic Care - Minimum, Remote

QuickSpecs

HP MSA P2000 G3 Modular Smart Array Systems

Service and Support, HP Care Pack, and Warranty Information

http://education.hp.com/curr-storsan.htm

Optimized Care - Delivers the highest levels of performance and stability through deployment and proactive management practices

Choose from three levels of operate and support care

HP Proactive Care 24x7-Plus, 20 credits per year

Additional options - HP Proactive Care Personalized Support (once per Proactive Care support new environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select credits per year

Standard Care - maintains high level of uptime, along with expert help to cut the cost and complexity of implementation and support

HP Proactive Care 24x7-Plus, 10 credits per year

Additional options - HP Proactive Care Personalized Support (once per Proactive Care support new environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select credits per year

Basic Care - Minimum	HP Support Plus 24; plus 10 HP Proactive Select credits per year, per array
recommended support
	Additional options - 10 Proactive Select Credits per Year
Remote	HP Automation provides 24x7 coverage, proactive problem prevention, accurate problem diagnosis and
Support Automation	faster problem resolution, as well as interactive support portals and tools. This is an integral, and cost-
	free, part of your HP support relationship and we are continually investing in additional cutting-edge
	capabilities to make it better.
For more information	www.hp.com/services/storage
	To learn more on HP Storage Services, please contact your HP sales representative or HP Authorized
	Channel Partner
	HP Care Pack Services are sold by HP and HP Authorized Service Partners:
	Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
	configuration tools.
	Customers purchasing from a commercial reseller can find HP Care Pack Services at
	www.hp.com/go/lookuptool

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