Troubleshooting
Problem | Possible Cause | Solution |
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Image is not | Position may need | Press the Menu button to |
centered. | adjustment. | access the OSD menu. |
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| Select Position/Size to adjust |
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| the horizontal or vertical |
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| position of the image. |
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“No Connection, | Monitor video cable is | Connect the |
Check Signal Cable” | disconnected. | video cable to the computer. |
is displayed on |
| Be sure that the computer |
screen. |
| power is on. |
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“Sync. Out of Range, | Video resolution and/or | Restart your computer and |
68.77kHz 168Hz | refresh rate are set | enter Safe Mode. Change |
PP” is displayed on | higher than what your | your settings to a supported |
screen. | monitor supports. | setting (see “Technical |
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| Specifications”). Restart your |
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| computer so that the new |
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| settings take effect. |
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Monitor is | There is not enough air | Leave at least 3 inches |
overheating. | space to allow proper | (76 mm) of ventilation space |
| ventilation. | around the monitor. |
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Using the worldwide Web
Before contacting customer services, refer to the support web site
at: http://www.hp.com/go/support
User’s Guide |