Troubleshooting

Problem

Possible Cause

Solution

 

 

 

Image is not

Position may need

Press the Menu button to

centered.

adjustment.

access the OSD menu.

 

 

Select Position/Size to adjust

 

 

the horizontal or vertical

 

 

position of the image.

 

 

 

“No Connection,

Monitor video cable is

Connect the 15-pin monitor

Check Signal Cable”

disconnected.

video cable to the computer.

is displayed on

 

Be sure that the computer

screen.

 

power is on.

 

 

 

“Sync. Out of Range,

Video resolution and/or

Restart your computer and

68.77kHz 168Hz

refresh rate are set

enter Safe Mode. Change

PP” is displayed on

higher than what your

your settings to a supported

screen.

monitor supports.

setting (see “Technical

 

 

Specifications”). Restart your

 

 

computer so that the new

 

 

settings take effect.

 

 

 

Monitor is

There is not enough air

Leave at least 3 inches

overheating.

space to allow proper

(76 mm) of ventilation space

 

ventilation.

around the monitor.

 

 

 

Using the worldwide Web

Before contacting customer services, refer to the support web site

at: http://www.hp.com/go/support

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User’s Guide

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Image 31
HP P930 manual Using the worldwide Web