Symptom (Continued)

Remedy

 

 

When watching a DVD, the image

Film may be captured in many different widescreen ratios. When the

has dark stripes at the top and

original film ratio does not match the TV ratio, the stripes appear above

bottom of the screen.

and below the image.

 

 

An afterimage appears on the

A fixed picture, such as a logo, video game, or computer image, may

screen.

cause a permanent afterimage to appear on the plasma TV screen. This

 

product is not designed to display fixed images for extended periods of

 

time. To reduce minor occurrences of afterimage, run the White Wash

 

option in the OSD Setup menu; see “Using White Wash” on page 42.

 

 

Remote control questions

 

Symptom

Remedy

 

 

The remote control does not work.

Check the following, and try the proposed solution:

 

■ Make sure that the batteries are inserted with the polarity properly

 

aligned.

 

■ Make sure that the remote control batteries are fresh. If they are worn

 

out, replace them with new batteries.

 

■ Make sure that the remote control is within correct operating range.

 

■ Make sure that the remote sensor window on the front of the TV is not

 

under too much light, direct sunlight, or strong artificial light.

 

■ Make sure that there are no obstacles between the remote control and

 

the sensor window on the front of the TV.

 

■ Make sure that the remote control is aimed at the TV and is not farther

 

than 16.4 feet (5 meters) away.

 

 

The remote control does not control

This is not a universal remote control. It works only with your HP TV.

other home entertainment equipment.

 

 

 

My universal remote control does not

If you want to program a universal remote control to operate your HP TV,

find an HP TV code.

if HP is not listed in the supported brand codes, use a Philips TV code.

 

The HP remote control transmits Philips-licensed remote control codes.

 

After programming your universal remote control with a Philips TV code,

 

it can operate your HP TV functions for: volume, mute, power, and input

 

source.

 

 

I cannot add a channel to the Fav

To be able to add a channel to the favorites list, the channel must be in

button favorite channel list.

the channel list. The Setup Wizard, or the Auto Scan in the OSD

 

Channel menu, creates the channel list when it searches for channels.

 

Run the Setup Wizard or the Auto Scan; see “Starting the Setup

 

Wizard” on page 41, or “Searching for channels” on page 33.

 

 

54HP HDTV User’s Guide