Troubleshooting

Problem

Cause and/or Action

 

 

Camera does not turn on.

The battery may be exhausted. Charge or replace the battery.

 

 

Camera turns off

Press any button except the Power button to turn on the camera.

automatically.

 

 

 

LCD turns blank.

Press any button except the Power button to turn on the LCD.

 

 

Empty battery icon is

 

displayed on the LCD, and

Battery is exhausted, please replace or recharge.

then the camera turns off.

 

 

 

LCD screen displays ‘No

The image file on the memory card. Image file format may not be

images in memory’.

supported.

 

 

LCD screen displays ‘Not

Function is only available for specific file types. File format is not

available for this file’.

supported.

 

 

LCD screen displays ‘Memory

Memory card is full. Replace the memory card with a new one or delete

full’.

unnecessary images.

 

 

LCD screen displays ‘File

This file is locked. Unlock the file.

locked’

 

 

 

LCD screen displays ‘Card

The memory card is protected. Remove the card and slide the write-

locked’.

protect switch to it’s unlock position.

 

 

LCD screen displays ‘CARD

The memory card is protected. Remove the card and slide the write-

HAS WRONG FORMAT’.

protect switch to it’s unlock position.

 

 

LCD screen displays ‘Copy

The memory card is protected. Remove the card and slide the write-

protect switch to it’s unlock position. The memory card is full. Replace

error’.

card or delete unnecessary files.

 

 

 

The lens is extended and will

Do not force the lens to go back. The type of the battery used may be

incorrect or the battery power level is too low. Change the battery or

NOT retract.

charge the battery before using the camera.

 

 

 

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HP PW550 manual Troubleshooting

PW550 specifications

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