Obtaining Services for a Cracked or Damaged Screen

NOTE HP is not responsible for damage that occurs as a result of failure to follow the instructions that came with the HP branded product. Refer to the warranty document included with your HP iPAQ for more information.

If you have a nonwarranty event occur such as a damaged or cracked screen and want your device repaired, contact HP Customer Support at www.hp.com/support for service. However, contacting HP customer service on a nonwarranty event results in a charge for the repair.

Additional Guidelines for Using Your HP iPAQ

Disconnect all external devices.

Take the AC adapter and charger adapter with you.

Keep your HP iPAQ in a protective case and keep it in your carry-on luggage.

For air travel, be sure to turn off Bluetooth and WLAN. To turn off all wireless features, tap Start > Today > iPAQ Wireless.

When traveling internationally, be sure you have the plug adapter appropriate for the country you are visiting.

Frequently Asked Questions

How Do I…

Find information here…

 

 

Install Microsoft ActiveSync and create an ActiveSync

Synchronization

partnership?

 

 

 

Troubleshoot ActiveSync?

Troubleshooting Help for Synchronization Issues

 

 

Locate the serial and model number for my HP iPAQ?

Finding the Serial Number and Model Number

 

 

Set up an e-mail account?

Setting up an E-mail Account on an Exchange Server

 

 

Perform a soft or factory reset?

Resetting Your HP iPAQ

 

 

Use wireless connections?*

WLAN

 

 

Use built-in Bluetooth technology?

Bluetooth

 

 

Conserve battery power?

Battery Saving Tips

 

 

Protect my HP iPAQ from screen damage and cracking?

Protecting the HP iPAQ Screen from Cracking or Damage

 

 

Start the GPS software?

HP Quick Launch

 

 

NOTE WLAN is available on rx5900 series models only.

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