HP SCSI manual HP Serial Console, Server Options, Service and Support Offerings HP Care

QuickSpecs

HP ProLiant ML310 Generation 2

Options

HP Serial Console	HP 16 Port Serial Console Server (worldwide)	AF101A
Server Options	HP 48 Port Serial Console Server (worldwide)	AF102A
	Serial Adapter, RJ45-DB9 DCE Female, 1 Pack	AF103A
	Serial Adapter, RJ45-DB9 DCE Female, 8 Pack	AF110A

NOTE: Cat5e cables are required to connect Serial Adapters to Serial Console Servers. Additional Serial Adapters and Cat5e cables can be found at the following URL: http://www.hp.com/go/kvm.

NOTE: For additional information regarding KVM switches, Serial Console servers, rack mount monitors, keyboards and all related options please see the following URL: http://www.hp.com/go/kvm.

Service and Support

Offerings (HP Care

Pack Services)

Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years,	U4445E
Electronic
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic	U4446E
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic	U4447E
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,	U4448E
Electronic
Installation & Start-up Services
Hardware Installation, Electronic	U4456E
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the	U4457E
Customer Description and/or Data Sheet. To be delivered on a scheduled basis
8am-5pm, M-F, excl. HP holidays, Electronic
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech	U4458E
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl.
HP holidays, Electronic
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support	U4459E
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support	U6306E
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
Onsite HW support 24x7, 4hr response and Red Hat ES Linux SW Tech support	U8328E
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic

NOTE: For more information, customer/resellers can contact

http://www.hp.com/services/carepack.

DA - 12168 Worldwide QuickSpecs — Version 28 — 3-24-2006 Page 25