4.Under the Backup Domain Controller section, perform the following steps:

a.In the Host Name field, type the fully qualified DNS name for the domain controller.

b.In the User Name field, type the user name for accessing the Microsoft Exchange server.

c.In the Domain Password field, type the corresponding password for accessing the Microsoft Exchange server.

d.In the Verify Password field, retype the password for verification.

5.Click the OK button.

6.Update the database with element changes. See ”Step 1 - Discover Switches” on page 31.

See ”Troubleshooting Discovery and Discovery Data Collection/Get Details” on page 609 for more information.

Changing the Password for the Managed Database Account

The management server connects to database applications through the use of the APPIQ_USER account, an unprivileged account with read-only privileges. You can change the password the management server uses to connect to database applications, such as Oracle and Sybase. When you change the password of APPIQ_USER, you must change the password of all database applications.

Keep in mind the following:

•Change the password in all database applications before you change the password through the user interface. The passwords must also match.

•You must enter a password in the Password and Verify Password fields.

To change the password:

1.Select Options > Protocol Settings > Storage Essentials > Global Application Discovery Settings.

2.Click the Change Password button.

3.Verify you have already changed the password of the databases listed on this page.

4.Type a new password in the Password field.

The management server requires the password to have the following characteristics:

•a minimum of three characters

•starts with a letter

•contains only letters, numbers and underscores (_)

•does not start or end with an underscore (_)

5.Retype the password in the Verify Password field.

6.Click OK.

122 Discovering Applications, Backup Servers and Hosts