Name of the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

608

Troubleshooting After Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

609

SMI-S Switches Must Be Removed

 

and Rediscovered After Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

609

Troubleshooting Discovery and

 

Discovery Data Collection/Get Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

609

Names are Changed After Running Discovery Data Collection/Get Details for Cisco SMI-S Switches 610

Configuring E-mail Notification for Discovery Data Collection/Get Details . . . . . . . . . . . . . .

610

Increasing the Time-out Period and Number

 

of Retries for Switches in Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

611

“Connection to the Database Server Failed” Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

613

DCOM Unable to Communicate with Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

613

Duplicate Listings for Brocade Switches in Same Fabric . . . . . . . . . . . . . . . . . . . . . . . . . . .

614

Element Logs Authentication Errors During Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

614

EMC Device Masking Database Does Not Appear

 

in Topology (AIX Only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

614

Management Server Does Not Discover Another

 

Management Server's Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

614

Microsoft Exchange Drive Shown as a Local Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

614

Unable to Discover Microsoft Exchange Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

614

Nonexistent Oracle Instance Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

614

Requirements for Discovering Oracle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

615

Do Not Run Overlapping Discovery Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

615

"This storage system uses unsupported

 

firmware. ManagementClassName: ???"

 

Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

615

Troubleshooting Topology Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

615

About the Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

616

No Stitching for Brocade Switches with Firmware 3.2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . .

619

Link Between a Brocade Switch and a Host

 

Disappears from the Topology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

619

Incorrect Topology Sometimes Displayed for CNT Switches . . . . . . . . . . . . . . . . . . . . . . . .

619

Unable to Find Elements on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

619

Unable to See Path Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

620

Device Locking Mechanism for Brocade Element

 

Manager Query/Reconfiguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

620

A Discovered Sun StorEdge A5000 JBOD Does

 

Not Display Its WWN Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

620

Unable to Monitor McDATA Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

620

Unable to Detect a Host Bus Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

620

Navigation Tab Displays Removed Drives as Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . .

621

Unable to Obtain Information from a CLARiiON Storage System . . . . . . . . . . . . . . . . . . . . .

621

Discovery Fails Too Slowly for a Nonexistent IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . .

621

“CIM_ERR_FAILED” Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

622

Re-establishing Communication with EFCM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

623

Communicating with HiCommand Device Manager Over SSL . . . . . . . . . . . . . . . . . . . . . . .

624

xx