If You Are Unable to Start SAN Manager DM

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Symptom

Cause/Solution

 

 

 

 

 

 

The SAN Manager DM

SAN Manager DM services are not running. Verify that the HP SAN

 

 

user interface does not

Manager Server service and sanmgrdmSOLID service are running.

 

 

appear when started from

1. Click the Start button, select Settings, then select Control Panel

 

 

the Windows Start menu.

to open the Control Panel window.

 

 

 

2. Double-click Services to open the Services window.

 

 

 

3. Verify that HP SAN Manager Server and sanmgrdmSOLID are

 

 

 

started. If necessary, select the service, then click the Start

 

 

 

button.

 

 

 

SAN Manager DM’s RMI registry port already in use. SAN Manager

 

 

 

DM is assigned RMI registry port 2715. The SOLID database is

 

 

 

assigned TCP port 2600. Determine if another application or service is

 

 

 

using one of the preassigned RMI registry ports.

 

 

 

The .PDF file format is not associated with Adobe Acrobat. SAN

 

 

 

Manager DM’s documentation set is delivered on the CD-ROM in .pdf

 

 

 

format. Not having the .pdf file format associated with Adobe Acrobat

 

Troubleshooting

 

may cause SAN Manager not to start. Verify that the .pdf file format is

 

 

 

 

 

associated with Adobe Acrobat.

 

 

 

 

 

 

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