HP TopShot M275 MFP manual Troubleshoot the product setup

Models: TopShot M275 MFP

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3.If you are installing the product using a USB connection, verify that the product appears in the printer list. The Name column in the printer list should display the product name. If this is the case, the USB setup is complete.

If the product does not appear, or if the correct information does not appear in the field, see Troubleshoot the product setup on page 162.

If you are installing the product using a network connection, continue with the following steps.

4.Click the add + icon beneath the Printer List to open the Printer Browser screen.

5.Select your product model from the list of printers with Bonjour as the Kind. Click the Add button.

Troubleshoot the product setup

If the product does not appear in the printer list after an installation:

Complete each one of these solutions in the order given, and restart the setup process after each one to see if the issue has been resolved.

Verify that the USB or network cable is connected between the product and the computer and that the product is powered on.

Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a different USB port.

Turn the product off and then back on.

Turn the computer off and then back on.

If you are using a USB hub on the computer, disconnect any other USB devices from the hub.

Try forcing the product into USB Full Speed mode by using the control panel.

If the wrong PPD appears in the Kind column in the printer list after installation:

1.Unplug the USB cable.

2.Delete the print queue with the incorrect type (for example, Generic PostScript Printer).

3.Reinstall the printing-system software.

4.Turn the computer off and then on.

5.Reconnect the USB cable from the computer to the product.

If these steps do not resolve the problem, delete the incorrect print queue, click Add, choose the product from the list, and then browse manually for the product PPD.

162 Chapter 3 Mac software and utilities

ENWW

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HP TopShot M275 MFP manual Troubleshoot the product setup

TopShot M275 MFP specifications

The HP 100 Color MFP M175a, HP 200 Color MFP M276nw, HP TopShot M275 MFP, and HP CM1415fn Color printers are designed to meet the needs of small to medium-sized businesses, providing reliable and efficient printing solutions.

The HP 100 Color MFP M175a features print, copy, scan, and fax functions in a compact design. It utilizes HP ColorSphere toner, known for producing vibrant colors and sharp text. With a print speed of up to 17 pages per minute for black and white and up to 4 pages per minute for color, it’s efficient for everyday tasks. The M175a also includes an 8.5-inch LCD display for easy navigation and a flatbed scanner for versatile document handling.

Moving on to the HP 200 Color MFP M276nw, this model enhances productivity with its wireless capabilities and mobile printing options. It supports HP ePrint and Apple AirPrint, allowing users to print directly from smartphones and tablets. The M276nw offers a faster print speed of up to 21 pages per minute for black and white and 20 pages per minute for color. Its automatic document feeder (ADF) can handle up to 50 sheets, streamlining multi-page copy and scan jobs.

The HP TopShot M275 MFP takes a unique approach with its innovative “TopShot” technology. It features a 3D capture mode that allows users to scan objects in three dimensions and capture images from multiple angles, making it ideal for creative projects and presentations. This model also includes a high-resolution scanner and a print speed similar to the M175a, ensuring quality and efficiency.

Lastly, the HP CM1415fn Color printer is versatile, offering print, copy, scan, and fax functions. It features a durable design, capable of handling various media sizes and types. With fast print speeds of up to 14 pages per minute for black and white and 4 pages per minute for color, it is well-suited for busy office environments. Its intuitive control panel simplifies operation, while HP Smart Install technology ensures hassle-free setup.

All these models are equipped with robust security features, energy-saving options, and reliable performance, making them ideal choices for businesses seeking cost-effective and high-quality printing solutions.