5 Support and other resources

Information to collect before you contact HP

Be sure to have the following information available before you contact HP:

•Software product name

•Hardware product model number

•Operating system type and version

•Applicable error message

•Third-party hardware or software

•Technical support registration number (if applicable)

How to contact HP

Use the following methods to contact HP technical support:

•In the United States, see the Customer Service / Contact HP United States website for contact options: http://welcome.hp.com/country/us/en/contact_us.html

•In the United States, call 1-800-HP-INVENT (1-800-474-6836) to contact HP by telephone. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, conversations might be recorded or monitored.

•In other locations, see the Contact HP Worldwide website for contact options: http:// welcome.hp.com/country/us/en/wwcontact.html

Related Information

•HP-UX 11i v3 http://www.hp.com/go/hpux11i

•HP ARIES dynamic binary translator http://www.hp.com/go/aries

•HP 9000 Containers Software Access http://software.hp.com

•HP Serviceguard for HP-UX 11i http://www.hp.com/go/serviceguard

•HP-UX Manuals http://www.hp.com/go/hpux-core-docs

Typographic conventions

This document uses the following typographical conventions:

$, or #

A dollar sign represents the system prompt for the Bourne, Korn, and

 

POSIX shells. A number sign represents the superuser prompt.

IPoIB(7)

A manpage. The manpage name is IPoIB, and it is located in Section 7.

Command

A command name or qualified command phrase.

Computer output

Text displayed by the computer.

ERROR NAME

The name of an error, usually returned in the errno variable.

Information to collect before you contact HP

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