Section 12
Getting Help
Should your HP Branded Product require service within the Warranty period, please contact the original point of purchase or an authorized HP reseller in your country. If service is not available at those locations, please contact an HP Branded Product warranty agent from the support contact list provided on this document. Supported languages are: English, French, German, Italian, Portuguese and Spanish. A warranty agent will work with you to troubleshoot your issue and if necessary, issue a Return Material Authorization (RMA) number in order to replace your HP Branded Product. For warranty claims, you will be required to provide a copy of your original dated sales receipt as proof of purchase and the issued RMA number. End User customer shall be responsible for shipping charges when shipping the product to the service center. The service agent will provide you with an address and you will also be responsible for any shipping charges to the warranty service center. Once your product is received by this service center, a replacement unit will be shipped back to you within 5 business days.
Email Support:
Language | Email Address |
Englishenglish@hpodd.com
Françaisfrancais@hpodd.com
Italianoitaliano@hpodd.com
Espanolespanol@hpodd.com
Portuguese portugues@hpodd.com
Dutchhollands@hpodd.com
Deutschdeutsch@hpodd.com
Svensksvensk@hpodd.com
trad.chinese@hpodd.com
Chinese
simp.chinese@hpodd.com
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EN