1 Quick checklist
The computer will not start up. .............................................................................................................
2
The computer screen is blank. .............................................................................................................
3
The software is functioning abnormally. ...............................................................................................
4
The computer is turned on, but is not responding. ...............................................................................
5
The computer is unusually warm. .........................................................................................................
An external device is not working. ........................................................................................................
6
The computer cannot connect to a wireless network. ..........................................................................
2 Customer Care
Preparing to contact Customer Care ....................................................................................................
9
Contacting Customer Care by e-mail or telephone ..............................................................................
Taking the computer to a service partner ...........................................................................................
10
Index .................................................................................................................................................................
11
ENWW
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